Responsible for coordinating and performing numerous customer service functions for specific assigned customers efficiently, resulting in excellent customer service.
This position requires a flexible work schedule which includes 40 hours per week.
Achieves level-specific expectations of productivity and accuracy, while processing customer requests such as: – Entry of multiple order types (initial, remake, repair parts etc.) – Change/cancel/Out of Spec requests and order statuses – Issuing credits (85%)
Responsible for maintaining current product/account/systems knowledge in order to perform tasks in compliance with standard procedures. (10%)
Complete other related duties as assigned by Supervisor. (5%) Education and Experience
Hours: Training schedule Monday – Friday (8:30 a.m. 5:00 p.m., hr. lunch unpaid, 2/15 minute paid breaks). This schedule is the same for both full and part time positions and lasts 4 to 6 weeks.
Full time – Monday Friday (10:00 a.m. 6:30 p.m.) or Monday Friday (11:30 a.m. 8:00 p.m.).
Part time Monday – Friday (9am-3pm) (10am-4pm) (11am-5pm)
Pay: Part Time: $15/hr
Full Time: 10am-6:30pm shift $16 per hour
Full Time: 11:30am-8pm shift $17 per hour
Excellent benefits upon permanent hire including Anthem Client Cross, Delta Dental, Eye Med, Flexible Spending Accounts, Company provided and supplemental Life Insurance, Short and Long Term Disability and 401k! PLUS. Vacation, Paid holidays, Attendance bonus, Tuition reimbursement, Company discounts on product AND additional benefits such as Flexible Work Schedule, Community engagement, Funeral leave, Wellness activities, Business casual dress, Military pay and Service Recognition.
Call TODAY and ask for Deanna at 570-326-1736 or apply online for immediate consideration!!!
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.