Intermountain Health Hiring for Transportation Services Manager II at Billings, MT  Full Time

Job Description:

This position manages, supervises, leads and motivates a team of drivers and coordinators to provide transportation services in support of Intermountain Healthcare’s mission. The manager will have primary accountability for all transportation activities undertaken by our fleet of semitrailers. This position will be responsible for compliance to all federal and state rules and regulations which apply to heavy fleet operations. This manager will also be responsible to administer driver’s road tests for all transportation drivers. This manager will fill in for Transportation Driver III employees who may be absent from the job.

Posting Specifics

Scope

This position works in a variety of settings and interfaces with other employees throughout the Intermountain Healthcare system on a daily basis.

Job Essentials

1. Responsible to perform the following functions for heavy fleet operations:
a. Leads and manages employees: Responsible to interview, hire, train, schedule, evaluate, pay, discipline, and terminate employees. Ensures employees meet all requirements by coordinating with employee health, risk management, compliance, payroll and human resources.
b. Oversees customer relations: Responsible to set up new customer accounts and maintain customer relations with existing customers. Represents department on various teams and committees, resolve service issues, manage dispatch operations and process monthly customer billing.
c. Oversees logistics: Responsible to establish routes and schedules, audit route performance, establish standard processes, identify and implement process improvements, and minimize department expenses.
d. Oversees administrative operations: Develops budgets and identifies new business opportunities. Establishes rates, establishes department procedures, establishes department goals and evaluates progress. Interfaces with other departments (such as risk management, information systems, compliance, human resources, finance, accounting, etc.) for operational support. Monitors expenses, receipt of invoices, payment of bills, and vendor management.
e. Oversees vehicles and equipment: Develops standards, procedures, and practices in the purchase, use, maintenance and operation for department vehicles. Manages maintenance, fuel purchases and consumption, vendor expenses and audit procedures to minimize vehicle total cost of ownership. Identifies, maintains, and manages other necessary systems, equipment and tools required by transportation drivers and coordinators.
2. Manages the human, financial and equipment resources as efficiently and effectively as possible. Provides feedback, development opportunities, recognition, rewards and coaching to staff; attracts and retains productive employees, facilitates challenging tasks and assignments; utilizes his or her team to accomplish team goals by identifying strengths of individuals among the team; provides challenging and stretching tasks and assignments.
3. Responds to customer inquiries and feedback in a timely manner. Assigns appropriate service recovery response to ensure high level of customer satisfaction. Cleary conveys and receives information and ideas in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate.
4. Safely operates a commercial motor vehicle in a variety of conditions and environments to complete deliveries of equipment, packages, specimens and supplies. Stays aware of conditions and circumstances that affect one’s own safety or the safety of others. Protects the physical well-being of personnel and self against work related accidents, injuries or other debilitations.

Minimum Qualifications

• Bachelor’s Degree -OR- five years of transportation-related work experience. Degree must be obtained through an accredited institution. Education is verified.

• A valid class ‘A’ driver’s license with no restrictions and pass a driver’s road test as required by

• OSHA Forklift Certified.

• A valid DOT CDL Medical Card.

• DOT to operate a commercial motor vehicle.

• Five years professional driving experience.

• Supervisory or management experience.

• Able to use basic computer software and applications.

• Able to understand and follow department procedures and practices.

• Able to comply with Intermountain Healthcare’s Motor Vehicle Driver Policy.

• Experience in a role requiring effective verbal, written and interpersonal communication skills.

• 21 years of age or older as required by the DOT to operate a commercial motor vehicle.

• Ablility to:

• 1. Load and unload carts and pallets;

• 2. Safely operate and maneuver forklifts in tight spaces while loading and unloading pallets from docks and trailers;

• 3. Safely operate trucks and equipment in all weather and light conditions and must have good vision physical agility and good motor skills.

Physical Requirements:

Seeing, sitting, standing, squatting, kneeling, pushing, pulling, lifting, climbing, and walking.

Anticipated job posting close date:

Location:

St Vincent Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$28.43 – $43.88

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our, and for our ; and our commitment to.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities