University of Kansas Looking for Operations Coordinator Full Time

22327BR

Audio Reader Program

Position Overview
The Audio-Reader Network is a reading and
information service for blind, visually impaired, and print disabled individuals in Kansas and western Missouri. We read daily newspapers,
magazines and best-selling books on the air and on the internet, 24 hours a day, and we offer on demand newspaper readings by telephone.
Services are free of charge to anyone in our listening area who is unable to read standard printed material.

This position serves as
the front desk administrative associate and receptionist for two organizations: Audio-Reader (A-R) and Kansas Public Radio (KPR). Both
organizations share the Baehr Audio-Reader Center building and several staff members across multiple departments. With numerous volunteers,
guests and visitors coming and going every day, the front desk is responsible for greeting visitors, managing studio schedules, issuing
guest parking permits, and guiding guests to the correct person or location within the building. The front desk will answer and direct phone
calls for both organizations, and be well versed in the programs, shows and activities of both A-R and KPR in order to answer questions and
direct queries. Additional duties support A-R’s day-to-day programming and operations, including editing and importing programs for
broadcast, monitoring the broadcast stream, scheduling volunteer readers, and coordinating volunteer A-R assignments. This position assists
every department within both organizations, providing help with various mailings, general administrative/clerical duties, assisting/guiding
guests, and other duties as they arise. This position may be asked to complete other duties to assist when staff are absent from the office.
The position is fully in-person, on-site at the Baehr Audio-Reader Center.

Job Description
40%    Front
Desk Operations

• Open the Baehr Audio-Reader Center.
• Prepare studio and volunteer spaces for
  operations.
• Manage the coffee bar, including maintaining supplies, making coffee and cleaning, as needed.
• Greet volunteers
  and guests; answer questions from in-person guests; assist with deliveries, donations and other walk-in inquiries.
• Answer multiple
  phone lines, directing callers to the appropriate individual, taking messages, and/or answering various questions about A-R and
  KPR.
• Manage the [email protected] email, forwarding mail to appropriate staff members and responding
  to inquiries where appropriate.
• Respond to listener & volunteer inquiries; update contact details and process address changes in A-R
  database.
• Provide troubleshooting help with radio signal and Telephone Reader issues.
• Send radio return kits as
  requested.
• Guide prospective listeners through application for service.
• Respond to prospective volunteer
  inquiries.
• Assist KPR/A-R Admin Associate in sorting and distributing incoming mail; monitor regular office supply levels as well as
  supplies for the multifunctional devices and mail machine, and report needs to KPR/ A-R Admin Associate.

40%   Audio-Reader
Programming & Operations 

• Edit and import programs for broadcast, including daily programs from 9am – 7pm, books, and
  miscellaneous programs, as directed by Program Manager.
• Monitor audio signal for broadcast issues.
• Troubleshoot studio and
  recording errors.
• Restart computers, fix known errors; communicate technical issues with Program Manager and Engineering
  staff.
• Coordinate studio scheduling; process volunteer cancellations; move studio slots as needed; process and assign volunteer
  requests for studio time.
• Assist Coordinator of Volunteers in handling volunteer absences.
• Note changes on studio schedule
  and broadcast log.
• Communicate with volunteer and program staff as required.
• Assist Program Manager in creating program
  schedules, preparing quarterly program communications including Large Program Guide, braille guide and other communications.
• Assist
  Outreach Coordinator in follow-up communications with new listeners.
• Maintain accurate and up-to-date information in the listener
  database.

15%    Assist with business operation and accounts payable

• Serve as the back-up for the
  Administrative Associate who supports the Business Manager in the following tasks: 
  • Submitting Accounts Payable invoices and credit
    card receipts for payment.
  • Distributing mail to the appropriate staff members.
  • Recording and depositing non-membership
    revenue received.
  • Picking up checks from/dropping deposits off at KU Endowment.
  • Submitting work order requests to KU
    Facilities for various facility needs and following up on those requests to ensure completion.

5%    Other duties
as assigned 

• Assist other departments with other tasks as needed, including processing mailings and print projects set up
  for on-site events and other on-site activities.
• Support KPR development department during membership drives, helping to set up for
  food and refreshments and picking up food donations, as available.
• Act as point of contact for KU facilities and housekeeping, as
  needed.

Position Requirements

1. This position requires working on-site.

Required
Qualifications

1. High School diploma or GED equivalency PLUS one year of relevant *office experience.  *One year of
   post-secondary education may be substituted for the office experience. 
2. Minimum one (1) year of experience using the
   Microsoft Office Suite. 
3. Strong written communication skills, as evidenced by application materials.
4. Prior work experience
   requiring strong attention to detail.

Preferred Qualifications

1. Experience in answering multiple phones
   lines and greeting guests with a friendly, helpful attitude.
2. Knowledge of public radio and/or radio reading
   services.
3. Experience working for a public radio station or radio reading service.
4. Demonstrated organization
   skills.
5. Strong oral communication skills, as evidenced by interview process.

Contact Information to
Applicants
Nick Carswell, [email protected]

Additional Candidate
Instruction
A complete online application includes:

1. Cover letter addressing how you meet the required and preferred
   qualifications.
2. Resume.
3. Contact information for three professional references (including at least one previous or current
   supervisor).

Only complete applications will be considered.

Application review begins Monday, June 6, 2022 and
continues until a pool of qualified applicants is identified.  

Advertised Salary Range: Minimum
$35,000, commensurate with experience

Application Review Begins: 06-Jun-2022

Anticipated
Start Date: 05-Jul-2022

Primary Campus
University of Kansas Lawrence Campus

FTE: 1.0

Reg/Temp: Regular

FLSA Status
Nonexempt

Employee Class: U-Unclassified Professional Staff

Work Schedule
Monday-Friday, 8 am to 5
pm

Job Family
Administrative Support-KUL

Conditions of Employment
Contingent on Funding

Work Location Assignment
On-Site

Disclaimer
The
University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry,
disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, genetic
information and retaliation in the University’s programs and activities. Access to information regarding equal opportunity and diversity
worksite posters is available at http://www.humanresources.ku.edu/policies_procedures/category_details/index.aspx?category=8 or you may contact
785-864-4946 or [email protected] for alternate access options.  Any  inquiries regarding the
non-discrimination policies should be directed to: Executive Director of the Office of Institutional Opportunity and Access, [email protected], 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY