UC San Diego Hiring for Practice Manager – Pacific Highlands Ranch – at Oakland, CA  Full Time

DESCRIPTION

Under the direction of the Associate Director, this position will manage a multi-department clinic in Pacific Highlands Ranch (Carmel Valley) including Primary Care, Express Care, OBGYN, and Integrated Behavioral Health.

The Practice Manager position involves the administrative services and operations for health care clinics or centers, in accordance with federal, local, and internal standards, policies, and regulations. Typically includes operations, fiscal management, program planning, and/or external marketing activities. Management levels will include oversight of clinical patient care. Supervises clinic operations, typically spanning multiple providers, clinics and/or practices. Subordinates include staff involved with professional operational functions. Resolves escalated issues and serves as a resource in areas under supervision. Participates in developing quality improvement programs and ensures effective implementation and monitoring. Evaluates and ensures resolution to incident reports across a broad range of issues, such as privacy, safety, or customer service.

Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. Will also supervise patient support staff such as patient service representatives, medical assistants, LVNs, RNs, and Rad Techs. Management of clinicians will be in partnership with the Clinic Medical Director and includes participation in recruitment, onboarding and personnel management.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in related area; and/or equivalent combination of experience/training.

• A minimum of five (5+) or more years of relevant experience in a complex health setting.

PREFERRED QUALIFICATIONS

• Three or (3+) more years of supervisory experience.
• Primary care/ Walk-in clinic/ Express care experience with large health system management experience.
• Budgeting and history of successful financial management/rev cycle management.
• Demonstrated project management.
• Human resource experience i.e.: recruitment and labor relations.
• Policy and Protocol creation and management.
• Lean management experience.
• Experience working in a physician dyad (IE a Clinic medical director).

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• This salaried position supports a 7 day a week operation.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit .

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.