TMS Equiparts Corporation Hiring for Customer Service Representative Job at Oakmont, PA Full Time

Job Title: Customer Service Representative

Reports To: Purchasing/Inside Sales Director

Candidates in this position must be motivated to achieve sales targets and continuously strive to improve. This is a sales position, we are not looking for someone to simply answer phones. We are looking for someone who can present, promote and sell our product to new customers.

Description: This position is an inside sales and outbound telemarketing sales position. The individual will solicit new business from both existing customers and qualified leads by telephone, internet and mail. This is a full-time position with benefits after the first ninety (90) days of employment.

Responsibilities:

-Support Equiparts sales growth.

-Responsible for making the goal for outbound calls to existing customers and cold calling to qualified leads.

-Introduce Equiparts products to new and existing customer base.

-Determine and offer specific Equiparts products to meet the customer needs.

-Maintain and expand existing customer base and identify new potential prospects.

-Build loyal customer relationships with the business maintenance and purchasing departments to promote repeat business.

-Promote and sell products through suggestive sales techniques.

-Develop a customer follow-up process and direct customers to Equiparts website.

-Manage the sales database to track new leads and build on existing leads

-Respond in a timely and effective manner to commercial and internet sales inquiries

Job Type: Full-time

Pay: $35,000.00 – $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

COVID-19 considerations:
Mask are optional for all employees. Hand sanitizer is available throughout the office along with cleaning products for your desk area. The general office area is cleaned on a regular basis.

License/Certification:

• Driver’s License (Preferred)

Work Location: One location