Order Fulfillment Specialist
JOB SUMMARY
Picks, packs, and ships all E-Commerce VolShop products for the Order Fulfillment department. Works with all VolShop locations to acquire product transfers. Answers customer service questions. Provides support for Distribution Center and all VolShop locations when needed. Performs other duties as assigned.
Qualifications
WORK PERFORMED
Under direction of Order Fulfillment Manager, picks order fulfillment orders, packages and ships orders. Also provides tracking information to customers. Prioritizes all shipments and selects merchandise from available locations to fill orders. Communicates with all VolShop locations to receive the correct merchandise needed to fill orders. Will help handle order inquiries, this includes customer returns, RMA authorizations and website-directed customer questions. Completes scheduled package pickup with appropriate vendors. Prints end of day reports as needed for completion of orders.
Provides support for all locations of the VolShop as needed. Duties such as distribution center receiving and handling of product, physical inventory and any other duty as assigned.
MINIMUM REQUIREMENTS AND DESIRABLE QUALIFICATIONS
· High School diploma or GED
· Data entry experience/point-of-sale experience required
· Retail experience in a fast-paced environment
Job: Other Services Jobs
Primary Location: US-Tennessee-knoxville
Organization: Volshop
Schedule: Full-time
Job Posting: Aug 22, 2023, 1:04:36 PM
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