The Longleaf Network Hiring for IT Logistics Technician Job at Greensboro, NC Full Time

The Longleaf Network provides excellent IT support to clients all over the country. We are seeking an IT Logistics Technician to stage and configure equipment before sending it to the client site in our in-house technology lab. The person in this role will receive shipments of equipment, manage the inventory, stage devices in the lab, and ship configured equipment to the site.

Responsibilities include:

• Receive & inventory hardware to be configured by team engineers
• Manage logistics of shipping the configured hardware to site
• Manage multiple work orders at once, at different stages of progress. Eg., The Logistics Tech may be staging one batch, while prepping another for shipment
• Stage equipment in lab for remote engineers to be configured
• Pack and Ship equipment to site

Areas of focus include:

• Inventory & Lab Management
• Shipping & Receiving
• Documentation
• Hardware Staging
• Attention to Detail and Accuracy

In addition, our company-wide responsibilities include:

• Work from ticketing system calendar. Manage time to allow for appropriate attention to all areas of focus.
• Respond promptly and appropriately to team requests for assistance and information.
• Contribute to team success by effectively communicating with management.
• Submit timesheets information to management that accurately reflects actual time spent working on all tasks.
• Communicate availability status clearly with manager.
• Follow all applicable policy and procedures.
• Exhibit and promote the company Core Values: Kindness, Honesty, Experience, Responsibility, Transparency, Stewardship, Continuous Improvement

The ideal candidate follows the triage process and documentation expectations and models the behavior to teammates. This is an onsite position in our offices in Greensboro NC.

Please note, our company does not provide sponsorship for employment visa status.

Longleaf offers

• Competitive salary and generous bonus structure ($37,062 – $43,072; entry dependent upon skill level)
• Full benefits package, including free health, vision, disability, and life insurance for employees.
• Training programs to improve your skills and prepare you for advancement
• Paid vacations and holidays, including your birthday
• A family-friendly environment
• Challenging projects in a fast-paced environment
• Collaborative process
• Growth opportunities

Desired Skills and Experience

• High levels of computer literacy, and an ability to quickly learn new systems
• Exceptional organizational skills
• Strong written and verbal communication skills
• Excellent attention to detail
• A strong team orientation
• Familiarity with ConnectWise Manage and ITIL best practices a plus

About Longleaf

The Longleaf Network is a provider of outsourced IT services for a variety of clients and industries. We’ve been growing steadily since opening our doors in 2006 and serve 450+ locations nationally. We have offices in Greensboro, NC but have many positions that are full-time remote from all over the US.

We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement.

COVID-19 considerations:
This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe.