Description-
Customer interfacing and direct customer interaction and support. Manage customer orders, expedites, and escalations. Run MRP, enter orders manage and collaborate dates in customer tools. Reviews customer order backlog with respect to manufacturing availability. Expedites production and purchasing to ensure customer delivery requirements are met. Answers and responds to customer calls, text, email, conference call requests and IMs. Prepares spreadsheets, graphs and reports. Enter and update customer shortage tool with notes and commit dates. Other activities as conditions require.
Qualifications-
Excellent communication skills (verbal and written). Good skill with basic arithmetic. Minimum of two years experience in customer service, inside sales or production planning. Professional, dependable, high energy level and self motivated. Excellent attention to detail and accuracy. Basic PC skills in EXCEL and WORD
Job Type: Full-time
Salary: $22.00 – $25.00 per hour
Schedule:
Ability to commute/relocate:
Work Location: One location
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