Horizon Home Health & Hospice Hiring for Intake Coordinator/Scheduler Job at Burley, ID Full Time

Intake Coordinator/Scheduler needed at – Horizon Home Health & Hospice.

We have a Full-time position available!

LOVE WHAT YOU DO!

Compensation: Competitive/Depends on Experience
Employment type: Full time

Do you have a passion for health care and a passion for life? If so, join the team that is committed to providing excellence in nursing, therapy, and life-changing care! Horizon Home Health & Hospice is looking for an Intake Coordinator in the Burely, Idaho area who is compassionate, has strong organizational skills and enjoys being a part of an amazing team. To learn more about Horizon Home Health & Hospice, please visit www.horizonhh.com
Horizon is one of Idaho’s oldest and largest Home Health agencies. We have been in business for over 25 years and currently have 8 branches from Fruitland to Burley. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- – -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership.

How we do it: CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. Horizon is Idaho’s EMPLOYER OF CHOICE and we want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch.

JOB SUMMARY:

The Intake Coordinator is responsible for managing all aspects of the patient intake process including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes.

DUTIES & RESPONSIBILITIES:

1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

2. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.

3. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.

4. Establishes and maintains positive working relationships with current and potential
referral sources.

5. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.

6. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.

7. Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters.

8. Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.

9. Builds and monitors community and customer perceptions of Emblem Home Health and Hospice as a high quality provider of services.

10. Gathers, collates, and reports referral statistics including key customer referral trends.

11. Maintains comprehensive working knowledge of Hospice Home Health and Hospice contractual relationships and ensures that patients are admitted according to contract provisions.

12. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Emblem Home Health & Hospice

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities):

1. The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.

2. A nursing background is preferred but not required.

3. Demonstrates good communication, negotiation, and public relations skills.

4. Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.

Horizon Home Health and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Twin Falls, ID 83301: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location