FIS Global FIS Global Hiring for Part Time Customer Service Associate II – WFH Eligible$22 Per Hour$30 Job at Houston, TX Full Time

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

About the team

Our Little Rock Call Center provides support to thousands of banking customers and clients every day via phone and virtual chat solutions. We have big plans for our Call Center team! We are growing quickly, yet we remain focused on crafting an incredible experience for our clients. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to having you on the team!

What you will be doing:

Work from home eligibility is based on performance and business needs. Associated will report to the office if their performance does NOT meet standards or if the client or FIS requires a return office.
The training will begin on July 18th from 09:00 am-05:45 pm.
We are currently offering a part-time schedule from home!
Provide dedicated banking customer service via phone and virtual chat solutions.
Serve as primary contact for inbound customer issues
Update customer information and ensure accurate entry of contact information
Troubleshoot customer problems, and identify root cause of problems
Track and document inbound support requests

What you bring:

Excellent customer service skills that build high levels of customer satisfaction
Ability to work a flexible schedule including evenings and weekends
Excellent verbal and written communication skills
Effective people skills and sensitivities when dealing with others

Added bonus if you have:

Banking or financial industry experience
Experience working with basic technical issues in a banking environment

What we offer you:

Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation
A modern, international work environment and a dedicated and motivated team
A broad range of professional education and personal development possibilities – FIS is your final career step!

Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Follow the link below to apply now!!

https://fis.wd5.myworkdayjobs.com/SearchJobs/job/US-AR-LIT-4001/Work-from-home-Customer-Service-Associate-II-Little-Rock-AR-_JR0217713

FIS_CSAIIPT7713

Job Types: Part-time, Temporary

Pay: $22.00 – $30.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: One location