Groundworks Hiring for Customer Experience Specialist – Quality Assurance Job at Virginia Beach, VA Full Time

Groundworks® is the nation’s leading and fastest-growing foundation solutions company. Headquartered in Virginia Beach, VA, the company currently provides foundation and water management solutions including, foundation repair, basement waterproofing, crawl space repair and encapsulation and concrete lifting services. Since 1975, Groundworks companies have helped nearly 1.5 million homeowners protect and repair their most valuable asset, their home. Groundworks operates over 45 offices and has been named numerous times to the Inc. 5000 Fastest-Growing Companies, BBB integrity award, and Best Places to Work.

For more information about Groundworks, please visit: https://www.Groundworks.com

The Customer Experience Specialist – Quality Assurance plays an important role in ensuring highest-quality customer interactions by implementing the Groundworks monitoring program and providing insights into its performance.

• Knowledge of terminology, methods and best practices used by the Groundworks Customer Experience team
• Skills at analytical, quantitative, and problem-solving
• Skills at verbal and written communication
• Skilled at interpersonal relations
• Ability to multitask
• Detail oriented

Additional Information

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