First Point Group Inc Hiring for IT Analyst Job at South Milwaukee, WI Full Time

Important company in Manufacturer Looking for an

IT Analyst

• A bachelor’s degree in computer science, business information systems, information technology, or equivalent experience.

• Provides technical support to business end users through various modes of communication (email, teams, etc.)

• Provides IT support to business owners, to managing license server, performing application updates, etc.

• Meets or exceeds service level objectives (ie response time, problem resolution, follow-up, etc.)

• Serves as the single point of contact (SPOC) within IT for the IT infrastructure team and the business unit for which they are responsible.

• Keeps support ticket information up to date for all support tickets in the IT Help Desk application.

• Maintains positive and clear communication with clients and interested parties.

• Motivated and able to work independently

• Strong communication and report writing skills.

Job Types: Full-time, Contract

Pay: $85,000.00 – $90,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• South Milwaukee, WI 53172: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location