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Customer Service

Deel Hiring for Customer Support Specialist Sorted (EMEA Timezone) Job at Remote Full Time

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Duties

  • You’ll join the Sorted team at Deel (simple bookkeeping and tax submission SaaS with on-demand tax advisory services for Germany)

  • Holding high levels of professionalism and Deel product knowledge

  • Providing first line customer support and working on projects to optimize our support workflow

  • Delivering world class customer support

  • Learning the Deel platform and product in-side out

  • Creating customer support documentation and guides

  • Working with the business operations team to optimize support workflows


Requirements

  • You have empathy and love for helping people.

  • You have great attention to detail and ask lots of questions.

  • You have experience working in the customer support function of a high pace tech company.

  • You have experience handling support via Intercom.

  • Fluent in German & English

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Deel Hiring for Customer Support Specialist Sorted (EMEA Timezone) Job at Remote
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