Berkshire Blanket Hiring for Order Entry/Logistics Administrator/Customer Service Job at Ware, MA Full Time

Are you ready for your next adventure in a fast-paced, exciting work environment? We can’t wait to speak with you!

Berkshire Blanket & Home Co, Inc is a premier provider of blankets, throws, loungewear, and heated products across the United States and beyond. Business is booming, and we need qualified help with this brand new position.

Job Summary –

We are in search of an Order Management Specialist to processes customer purchase orders and assists with the fulfillment and routing of orders.

You will provide order acknowledgements to customers and handle communications with customers regarding order status. Attention to detail is critical in this role; as this role is responsible for the accuracy of data and record maintenance.

The ideal candidate will have strong organizational skills to coordinate all aspects of order administration, be able to communicate efficiently and work well with others to ensure that orders are fulfilled accurately and quickly, and deliver top level service for our customers.

Experience with data entry and Microsoft Office is desirable, and Excel expertise is required.

Duties and Responsibilities include –

• Order entry management with a strict attention to detail
• Timely processing, review, and entering of customer’s orders into ERP System
• Confirm receipt of Purchase Orders to customer
• Communicate status of Purchase Orders with customer
• Liaison between Sales, Operations, and Procurement
• Provide shipping and delivery information as requested by Customer
• Review orders for accuracy related to quantity, availability of items, pricing and expected ship date
• Assist in coordinating shipping: small package & LTL freight
• Update and monitor order status daily
• Review and Maintain Open Order Backorder Report
• Process Sales and usage reports (Daily/Monthly)
• Process requests for freight quotations from Customers

Do You have the Following Qualifications?

• High School diploma, college preferred
• Must be a quick learner and a good team player
• Strong problem-solving skills
• Exceptional listening, communication (oral and written) and time management skills
• Professional communication and computer skills
• Strong computer and database skills, including ERP and/or CRM software
• Proficient computer skills in Excel, Outlook, Word, Adobe
• 5+ year’s administrative experience
• Detail-oriented and organized

If this sounds like an ideal match for your skills, we’re excited to hear from you about this opportunity. Please send your resume, as we plan on interviewing for this position right away.

Job Type: Full-time

Pay: $42,500.00 – $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Ware, MA 01082