National Veterinary Associates – Lake Grove Veterinary Clinic Hiring for Client Service Representative – Growing Vet Clinic Job at Lake Oswego, OR Full Time

We’re growing!

Receptionists are a critical member of our team as they are the first and last point of contact for our clients. The right candidate must have compassion for pets and owners, an extreme attention to detail and strong follow-through. We all work together as a team so this person must be capable of creating positive interactions with fellow team members and clients under all circumstances.

Our Receptionist responsibilities include but are not limited to:

• Anticipation of both client and veterinarian needs
• Consistent and thorough medical chart preparation and documentation
• Prioritizing a busy workflow while working with a diverse task load
• Answering and triaging multi-line phones
• Ability to multi task is a must as we are a multi-faceted veterinary hospital
• Appropriate appointment scheduling
• Exemplary customer service and client interaction
• Accurate invoicing, billing, and cash drawer balancing
• Ability to learn quickly and retain information
• Computer skills required

Position type and expected hours of work:

• Full -Time
• 10 hour Shifts Monday – Saturday, closed Sunday
• Rotating Saturday shifts

Education and Experience:

• Scheduling experience required
• High school diploma or equivalent
• Veterinary or medical experience preferred

If you have the above experience and feel that you would be a good fit for our team, we look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $19.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All employees and clients are required to wear masks. Curbside appointments and services as default, in room appointments as requested.

Ability to commute/relocate:

• Lake Oswego, OR 97035: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Multi-line phone systems: 1 year (Required)
• Office: 2 years (Required)

Work Location: One location