Austin Safety Council (ASC) is the city’s dedicated safety training and health facility. We offer dual-language, computer-based, and in-person safety and development courses tailored to Austin’s growing workforce and industry leaders. Our course library offers certifications for OSHA compliance, professional development, CPR and first AID, HAZCOM, and more. We serve the construction, healthcare, biotech, manufacturing, and general industries. Austin Safety Council cares about the future of this city and the people building that future.
JOB SUMMARY
The Customer Service Representative is primarily responsible for attending to customer needs. This includes but is not limited too; successfully registering, checking-in, checking-out, issuing badges to trainees, scheduling appointments; maintaining records and accounts, answering phones, and handling customer questions and requests in a timely and efficient manner. The Customer Service Representative is effective in using the custom software applications trained by ASC.
SUMMARY OF ESSENTIAL JOB FUNCTIONS
SKILLS AND QUALIFICATIONS
ABILITIES REQUIRED
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Austin Safety Council is an equal opportunity employer.
PI199496357
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