Austin Community College Hiring for Coordinator, Public Affairs Outreach at Highland Campus Full Time

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college’s mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students’ diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Coordinator, Public Affairs Outreach

Job Description Summary:

To coordinate and support the college’s public affairs and external outreach activities, including interacting with external organizations and Community Based Organizations seeking to engage with the college, serving as primary staff person for Regional Advisory Committees, coordinating community engagement events, and managing the department’s social media activities.

Job Description:

Description of Duties and Tasks

• Coordinates engagement activities at the direction of the Director of Community Engagement and Vice Chancellor.

• Coordinates the logistics, planning, and reporting for the ACC Regional Advisory Committees.

• Supports the department’s efforts to build and strengthen relationships with the ACC Service Area’s network of community-based organizations and nonprofit partners.
• Works with the Director of Community Engagement on department-led events.
• Serves as the department’s primary liaison to community-based organizations that serve students and perspective students.
• Works with the Director of Community Engagement to coordinate outreach activities with college departments that are also serving underserved students and first-generation college students such as Ascender, Adult Education, Continuing Education, and Nonprofit Austin @ ACC’s Community Space initiative.
• Coordinates the development of departmental communications/presentations for stakeholders.
• Assists the Director of Community Engagement on the planning and execution of ACC’s community-outreach strategy, including identifying new organizations and groups that previously have not have connections to the college, and initiates connections with these groups.
• Manages the department’s Social Media feeds and web presence; evaluates and monitors metrics for digital channels; develops and curates engaging content for social media platforms; creates and edits content for use across different social media channels .
• Assists the Director and Vice Chancellor in increasing the College’s reach into underserved communities.
• Provides assistance to the department on special projects as needed.

• Monitors social media channels for community engagement and conversation opportunities; joins the conversation on social media platforms through outreach and response. Responds appropriately to comments and messages.
• Provides still-photography support for departmental events as needed.
• Ensures all messaging adheres to highest grammar and writing standards and reflects the college’s culture, tone, and external messaging; and assists the department with writing, editing, and distributing information on events, services, programs, initiatives, and procedures to internal and external audiences.
• Researches, writes, and edits materials to create proactive, effective, and responsive audience-targeted content.

Knowledge

• Public affairs locally, statewide, and nationally.

• Program administration and project management.
• Research methods and standards.
• Understanding of higher education and its role in the community.
• Knowledge of strategic communication principles and current best practices.
• Thorough knowledge of social media.
• Advanced knowledge of editorial style guides and plain language principles.
• Expertise in use of English grammar, punctuation, and syntax.
• The ability to represent the college in a positive way.
• Demonstrated knowledge working with a broad range of stakeholders throughout the community.
• Understanding of the local ecosystem of community-based organizations, particularly those serving clients and businesses from underserved communities.
• Bilingual encouraged.

Skills

• Maintaining an established work schedule, including occasional evenings and/or weekends.

• Effectively using interpersonal and communications skills, including tact and diplomacy.
• Effectively using organizational and planning skills, with attention to detail and follow-through.
• Maintaining confidentiality of work-related information and materials.
• Strong writing skills.
• Ability to multi-task.
• Working collaboratively.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• Demonstrated effective use of social media and website management tools.

Required Work Experience

• Three years related work experience.

Preferred Work Experience

• Work experience in public affairs, media, government service, or higher education.

Required Education

• Bachelor’s degree.

Special Requirements

• Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$55,665 – $69,582

Number of Openings:

1

Job Posting Close Date:

October 18, 2023Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.