Wake Forest University Looking for Certified Medical Assistant, Department of Student Health Service (Days and Weekends) Full Time

Application Instructions:

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary
Under direct supervision of the Medical Physician or designee, the Certified Medical Assistant will assist in the appropriate elements of administrative and clinical responsibilities within the scope of the Certified Medical Assistant’s training.  Performs clinical and administrative tasks to keep the workflow going in a day clinic and observation unit.

This position is full-time during the fall and spring semesters (10-month position) and follows the University academic calendar. The work schedule is 5 shifts (a combination of weekdays and every other weekend).

Interested in a career with meaning, a place where the goal of a better world leads your work, and a community of individuals committed to value-driven lives? Join us here at Wake Forest University where new employees receive 30 days of paid time off (pro-rated upon hire) and 15 paid holidays each year, which includes a Dec. 24 through Jan. 2 winter break and personal observance day to be used at your discretion. Also included are full health care plans, tuition assistance benefits and retirement savings benefits.

Job Description

Essential Functions:

• Assist medical staff with preparation, examination, and procedure to include performing patient history interviews to obtain personal data and chief complaint, documentation for records and vital signs.
• Provide patient care, referrals and documentation in outpatient clinic.
• Assist clinicians and administers treatments as prescribed by clinicians.
• Administer medications topically, sublingually, orally and by injection as prescribed by the clinician.
• Convey clinical information on behalf of the clinician.
• Answer telephone, screen calls, take messages and provide information.
• Perform lab and screening tests such as urinalysis, rapid strep tests, throat cultures and COVID-19.
• Assist in the lab as needed under the supervision of the lab director.
• Front office responsibilities as assigned.
• Collect blood specimens via capillary and venipuncture technique.
• Perform aseptic procedures such as wound care.
• Provide care of patients in the observation unit including observing, reporting and documenting medical conditions, administering prescribed medications, and aiding with activities of daily living.
• Setup, clean, restock and prepare exam rooms. Help maintain medical equipment.
• Administer allergy injections as prescribed, reorders allergy serum, maintains treatment plans, and provides emergency assistance as or if needed.
• Communicate with patients regarding health prevention, health practices and self-care.
• Verify compliance with state immunization requirements.
• Maintain confidentiality.
• Manage infection control using aseptic techniques, chemical disinfection, and correctly handling biohazardous materials.
• Participate in other SHS staff planning, projects, and programs such as health promotion, surveys and Division of Campus Life events.
• Perform other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• Graduate from an accredited school of Medical Assisting; AAMA or RMA certification required.
• Current CPR/AED certification.
• Ability to effectively communicate and interact with multicultural populations.
• Ability to observe, access, and record symptoms, reactions and progress.
• Knowledge of specimen collection and testing.
• Knowledge of procedures and standards for administration of medication.
• Positive attitude, maturity, professionalism, dedication, flexibility, customer service skills.
• Ability to exercise skills in the area of initiative, problem solving, decision-making and multi-tasking.
• Knowledge of medical equipment and instruments to administer patient care.
• Ability to maintain quality, safety and infection control standards.
• Ability to make decisions and judgments on sensitive, confidential issues.  Maintain privacy of University and medical records.
• Ability to work collaboratively with SHS staff.
• Ability to gain competency with electronic medical record software.

Preferred Education, Knowledge, Skills, Abilities:

• At least two years of experience working in an Urgent Care Office, Primary Care Office or Emergency Room or equivalent education and related training.
• Experience in a primary care outpatient setting.
• Experience working with college age population preferably at a campus health clinic.

Accountabilities: 

• Graduate from an accredited school of Medical Assisting; AAMA or RMA certification required.
• Complies with CLIA, OSHA and other applicable standards.
• Experience working in a CLIA laboratory.

Additional Job Description

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement
Full time
Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.