Adelio’s Basement Waterproofing & Sewer Repair is a family owned business with almost 50 years in business. We are adding a customer service representative to join our growing team. This candidate should not only be able to complete the duties below, but fit our 5 core values.
Values:
Job Description:
A customer service representative (CSR) is responsible for handling customer inquiries, scheduling appointments, and handling issues in a professional and efficient manner. The CSR will be the primary point of contact for customers via phone and electronic communication, and will be expected to provide accurate and helpful information, resolve customer issues, and ensure customer satisfaction. The CSR should have excellent communication and customer service skills, as well as a strong understanding of the company’s products and services. Additionally, the CSR should be able to multitask and prioritize effectively in a fast-paced environment.
Duties:
Applicants must have experience working in an office environment with customer service experience. Must have excellent computer skills, and be fluent with Microsoft word, excel, and CRM programs. Applicants must be able to multi task, and work in a fast paced environment.
Job Types: Full-time, Part-time
Pay: $18.00 – $25.00 per hour
Benefits:
Schedule:
Experience:
Work Location: One location
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