This position is responsible for telephone, retail and trade show product sales, processing customer orders and responding to customer’s inquiries, questions, or complaints, seeking remedies to ensure customer satisfaction and retention. Pay based on previous experience between $16 – $18 per hour.
Skills & Experience
Position responsibilities
1. Provide timely and accurate information to incoming customer calls. Responding to customer inquires and improve customer engagement with products by providing excellent customer service.
2. Determine customer needs while educating them on our products and services.
3. Cross-sell merchandise and introduce promotions and services.
4. Resolve any problems to ensure customer satisfaction while adhering to company policies
5. Follow up with customers to maintain customer satisfaction
6. Maintain a fun and friendly attitude even in stressful situations.
Requirements
Benefits
Paid Holiday’s and earned PTO
Comprehensive medical, vision and dental
Life Insurance and disability
FSA and HSA
401K with company match after 1year.
Employee discount on products.
Please submit resumes to [email protected] or apply online at penmac.com
Call us at 218-824-9675 or visit us at 607 Washington in downtown Brainerd across from the historic landmark water tower!
Penmac Staffing – “We Place People First”.
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