Temco Logistics Hiring for Customer Service Representative Job at East Rutherford, NJ Full Time

WHO WE ARE: Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.

We are looking for a Customer Service/ Route Monitor Representative to join our Team in East Rutherford, NJ.

For immediate consideration, please text Addys 857-693-0024

Duties and responsibilities:

• Provide customers information regarding their orders
• Answer all phone calls and emails regarding customer products and services
• Monitoring drivers and their routes.
• Complete paperwork daily.
• Ability to use routing software.
• Schedule and confirm delivery teams daily.
• Prepare paperwork for next day routes.
• Proficient with mapping locations and giving directions.
• Read route sheets thoroughly with the ability to plan trips to save time and fuel.
• Communicate with dispatch and contact customers when required.
• Communicate with Drivers to assess their route schedules and the timing of deliveries.
• Ability to professionally communicate with internal staff, external customers, and vendors.

Requirements:

• High School Diploma or equivalent
• 2+ years of office administrative related tasks
• Ability to follow written, verbal, and telephonic instructions.
• A willingness to work overtime when required
• Must be proficient in Microsoft Word, Excel, and Outlook
• Individuals must be organized and able to prioritize multiple tasks in a busy office environment.
• Must be a team player.
• Must be a problem solver.
• Must have a good attitude.
• Bilingual is a Plus

#INDMA

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Weekly day range:

• Rotating weekends
• Weekend availability

Work setting:

• In-person
• Office

Ability to commute/relocate:

• East Rutherford, NJ 07073: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location