Do you have the career opportunities as a(an) Customer Service Rep you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation’s leading provider of healthcare services, HCA Healthcare.
Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Customer Service Rep where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
A Customer Service Representative is responsible for answering incoming calls from patients and medical staff and placing outbound calls. The CSR will obtain meal orders by assisting the patient in their meal selections, according to their prescribed diet, in a prompt and courteous manner and enter them in the Food Service application. Manage daily operations including but not limited to: Meditech EHR, Food Service application, call center equipment, virtual phone and other programs. Our Department hours of operation are 7 am to 7 pm, 7 days a week. There are 6 Department recognized Holidays and CSRs are required to work 4 of those days based on staffing.
What You Will Do In This Role:
Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women’s and children’s services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.
“Bricks and mortar do not make a hospital. People do.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Rep opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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