EHRA719P
Quick Link for Internal Postings:
https://jobs.wcu.edu/postings/24245
Classification Title:
Case Manager
Working Title:
Residential Case Manager #003580
Department:
Residential Living
Anticipated Hiring Range:
$46,500
About WCU:
Western Carolina University has been named to the 2022 “America’s Best Employers by State” list by Forbes, ranking 14 out of the top 100 employers in North Carolina. Forbes has also ranked Western Carolina University in the Top 100 of America’s Best Midsize Employers for 2023. Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. WCU’s main campus is nestled in a beautiful valley of the Blue Ridge Mountains, 50 miles west of Asheville. WCU is located just 25 miles from the entrance to the Great Smoky Mountain National Park, one of the nation’s most spectacular and most visited national parks. The entire region is known for its excellent quality of life and access to outdoor activities.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
Position Summary:
The primary location of this position is on the main Cullowhee, NC campus.
The Residential Case Manager is a full-time professional staff member of the Department of Residential Living responsible for supporting residential students. The Residential Case Manager will provide support and assistance to all residential students. Principal duties include residential education, community development, crisis management, administration, summer operations, and other departmental / university-wide responsibilities. Because the Residential Case Manager’s primary role is to be available in the residence halls for student contact, a desire to spend evening and weekend time with students is required. The Associate Director of Residence Life for Academic Partnerships supervises the Residential Case Manager.
Minimum Qualifications:
• Master’s Degree in College Student Personnel, Education, Human Services, or related field.
• Minimum one (1) to three (3) years experience coordinating student learning activities in a higher education environment.
• Understanding of student retention issues, programs, policies, etc.
• Outstanding organizational, planning, communication, training, and interpersonal skills.
• Experience working with at-risk students.
Preferred Qualifications:
• Experience enhancing students’ academic achievement though teaching classes or working with academic enhancement programs, living-learning communities and faculty strongly preferred.
• Minimum one (1) to three (3) years live-in experience managing a residence hall.
• Experience responding to crisis and emergency situations in a residential setting.
Position Type:
Permanent Full-Time
Number of Months Per Year:
12
Open Date:
05/29/2023
Open Until Filled:
Yes
Special Instructions to Applicants:
To be considered, you must apply online. Please include a cover letter, resume and a list of professional references to complete the application process.
For more information, please contact Annaleise Camacho at [email protected]
Background/E-Verify:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification:
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE:
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]
University Safety:
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
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