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Software & Technology
WellStar Health System, Inc Hiring for IT Field Support Tech 2 Job at La Grange, GA Full Time
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Responsibilities
The IT Field Support Technician II is responsible for installation, support, inventory, system enhancements and management of networked and non-networked hardware i.e. desktops, printers, peripherals, management of networked system/infrastructure i.e. WAN/LAN, cabling infrastructure, connectivity, etc. Installation, support, inventory, and management of local system applications. In addition, the IT Field Support Technician II is responsible for problem resolution/troubleshooting/training and communicating with the end users in a timely and customeroriented manner. Assisting with the deployment and maintenance of service level agreements with appropriate reporting and documentation of support. Point of escalation for the IT Field Support Technicians. All other duties as assigned.
Qualifications
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