GovCIO Hiring for Computer Technician Job at Arlington, VA Full Time

Company Overview

GovCIO is a team of transformers-people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

Provide global support for inventory tracking, labeling, shipping, RMAs, hardware repair, system installations. Provide factory support for racking, stacking, and cabling hardware. Submit all logistics related documentation; maintain current knowledge of relevant hardware and software applications as assigned, and work extensively with Microsoft Word, PowerPoint, Excel, Project and Visio. Support CONUS/OCONUS site surveys. Configure computers, communications devices, and peripheral equipment. Follow Standard Operating Procedures (SOP)

1. Confers with staff, users, and management to establish requirements for new systems or modifications.
2. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
3. Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
4. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
5. Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Qualifications

Bachelor’s with 0 – 2 years (or commensurate experience)