Warren General Hospital Hiring for Registration Clerk Job at Warren, PA Full Time

WARREN GENERAL HOSPITAL IS LOOKING TO HIRE A PART-TIME OUTPATIENT REGISTRAR.

JOB DUTIES:

• Schedules patient admissions/ services received through physicians’ offices or the Emergency Care Center.

• Obtains the required information to pre-register/register the patient in the computer from either they physician’s office or the patient.
• Arranges for pre-admission testing as necessary, including autologous blood donations
• Verifies that precertification/authorization has been obtained prior to the admission/service, and enters this information in to the computer system. Assist in the precert process by initiating the call and providing demographic information for ECC patients who require inpatient or ODS procedures.
• Procures necessary patient signatures as required by third party payers, including but not limited to, assignment of benefits, MSP forms, ABN’s Consent to Treat etc.
• Discusses with patients the different protocols their insurance may require in a professional manner. (MSP form and ABN form are examples)
• Performs all related registration functions such as printing of registration forms and their distribution, addressograph plates, patient bracelet.
• Processes discharges and transfers as necessary
• Verifies insurance benefits for designated services prior to the service date.
• Enters test requisitions for designated services such as lab, imaging, ECC, ODS, Rehabworks, etc. Order complicated Lab tests – Transplant patients.
• Ability to calculate and collect co pays at time of service and process payments on outstanding accounts. Use credit card machine for co-pays.
• Answers Lifeline calls and summons help if needed.
• Answers calls on the Telephone for the Deaf
• Escort’s patients to their destination if needed.
• Covers switchboard for breaks and lunches and functions as switchboard operator on the 11:00 p.m. to 7:00 a.m. shift. Responsible to respond to emergencies.
• Assists with insurance follow up, and miscellaneous clerical functions.
• Enters the ICD-9 codes into system as appropriate for Medicare medical necessity.
• Enters patient charges as required by department.
• Access database is maintained for lab standing order patients.
• Assists with other clerical functions of the department where they are located. For example (Imaging): film jacket retrieval, preparation of films for release/retrieval, bar coding requisitions, answering of phones, etc.
• Appropriately address the Financial Responsibility form for self-pay patients.
• Ability to function out of multiple modules ie. Scheduling, Admissions, Order Entry, Imaging Transcription Services and Medical Records Module.
• Scan patients ID and insurance cards, order, consents and all related forms for Electronic Legal Record.
• Maintain the ability to recognize and correct the wrong selection of the patient from the Master Patient Index during the triage process.
• Handle police and legal blood alcohol testing, order and complete legal forms.
• Receive and count cash daily; register cash amounts and accounts.
• Ability to work “on line” for insurance verification of eligibility and to inquire about the patients authorization status.
• Order Social Service consults upon admission for those patients that require the need for Social Service intervention with Living Wills and Appeal rights.
• Maintain a working knowledge of contracted insurances, in-network insurances, Medicare Replacements plans, and PCP referrals.
• Obtain UPIN & NPI numbers for non-facility physicians.
• Ability to follow department and infection control policies and procedures.
• Performs other related duties as requested

WORK/ EDUCATION REQUIREMENTS:

• High school graduate or equivalent required.
• Secondary education in medical field preferred.
• 45 wpm minimum typing skill with high accuracy is required and will be tested.
• Basic computer proficiency is required.
• Excellent communication skills including telephone etiquette.
• Excellent customer service skills.
• Good understanding of medical terminology is preferred.
• Able to handle stress and function professionally.
• Willingness to work flexible hours and accept flexible assignments as needed.

Job Type: Part-time

Pay: $18.44 – $19.75 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location