Job Description
Description:
Expert on using data to training models. The models are then used to automate processes like image classification, speech recognition, and market forecasting.
Key responsibilities:
Education / certifications:
Experience / qualifications:
Job Requirements Description:
Expert on using data to training models. The models are then used to automate processes like image classification, speech recognition, and market forecasting.
Key responsibilities:
Develop and maintain positive relationships with Domestic Account customers by serving as the primary point of contact
Partner with sales organization to facilitate order fulfillment by reviewing orders, customer documentation, and job-site follow-up
Manage the entire customer order fulfillment process including processing orders (when needed), communicating order status, processing change notices, expediting orders/shipments, and working with transportation providers and outside suppliers.
Interface daily with manufacturing facilities factory scheduling contacts, marketing personnel, distribution center contacts, and all commercial selling channels (Distributors, DSO offices, Carrier Enterprise, and independent rep firms).
Education / certifications:
High school diploma w/7+ years of related experience
Associate degree w/5+ years of related experience
BA/BS degree w/2-5+ years of related experience
Experience / qualifications:
Strong interpersonal, analytical and communication skills
Sense of urgency, self-initiative, dedication and sense of ownership is a must.
Strong written and verbal communication skills with ability to work cross-functionally with both internal and external contacts
Highly organized with strong attention to detail, while also able to handle multiple priorities
Experience in customer services, order systems, scheduling, and warehousing
Capable to work in a fast-paced environment
Must be a highly motivated individual
Capable of making decisions to resolve issues immediately
Experience with defining, capturing and improving key metrics
Knowledge of SAP and Microsoft Office
Knowledge of HVAC products and marketing processes highly desired
Self-starter
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