University of West Georgia Hiring for Administrative Support – Associate Level at UWG Recruiting Location Full Time

Job Title: Administrative Support – Associate Level
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 264586
About Us

Since 1906, UWG has been home to those who are eager to learn, grow, and advance. Now, nearly 13,000 students from across Georgia, 31 states and 62 countries call UWG home. With 95+ undergraduate programs and concentrations, and 35 master¿s, specialist, and doctoral degree programs, our institution builds capacity to help develop talent pipelines for in-demand industries. Today, we¿re a regional powerhouse, making an economic impact of more than $633 million in the region and state.

With our main campus in Carrollton (GA) and presences in Douglasville (GA), Newnan (GA), and online, we take pride in working every day to curate a first-choice university by making a difference in the lives of our students, alumni, industry partners, and the communities we serve.

The academic enterprise of the university is organized into our College of Art, Culture, and Scientific Inquiry; College of Education; Richards College of Business; University College; School of Communication, Film, and Media; Tanner Health System School of Nursing; Honors College; Graduate School; UWG Newnan; and our UWG Douglasville Center.

Job Summary

The Graduate School Associate is responsible for front office management and customer service by providing a welcoming environment for our applicants, students, and staff. This position also helps assist with application and document processing, creates and maintains electronic communication plans, and helps to manage the Graduate School’s social media accounts.

Responsibilities

1. Front Office Management: Monitors the front desk for the Graduate School and provides a welcoming environment for constituents. Responds to a moderately high volume of telephone inquiries, emails, and written correspondence from students, faculty, and staff. Monitor the department¿s electronic chat service and respond to student inquiries
2. Application Processing: Assists with downloading and processing materials, and maintains electronic files in the WebXtender system..
3. Communications: Creates and maintains communication plans in the Slate admissions system for prospective students, applicants, new admits, and current enrollees. Manages social media for the Graduate School, which includes Facebook and Instagram.

Required Qualifications

Educational Requirements

High School diploma / GED

Required Experience

Working knowledge of social media platforms, particularly Facebook and Instagram

Preferred Qualifications

Preferred Education

Bachelors Degree

Preferred Experience

Experience working in admissions, student services, marketing, or other related experience – Experience using a (CRM) customer relationship management system

Proposed Salary

$19.71 hourly, paid on a bi-weekly basis.

Knowledge, Skills, & Abilities

Strong verbal and written communication skills – Must be able to provide accurate information while working in a fast-paced environment – Excellent customer service and organizational skills

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia, as determined by the University of West Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability,
gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and
federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246,
and Rev. Proc. 75-50