Illinois State University Looking for Credentials Evaluator Full Time

Title: Credentials Evaluator
Division Name: Academic Affairs
Department: Registrar
Campus Location: Normal, IL

Job Summary

Join the friendly and detail-oriented staff in the Registrar’s Office! The credentials evaluator is a vital part of the University’s team that impact students’ success. Evaluators conduct credential evaluations, analyze student records, and serve as specialists in the areas of degree requirements and records.

Additional Information

University Benefit Highlights:

• Health, dental, vision, and life insurance
• Retirement and supplemental retirement
• Tuition waiver benefits are available to staff as well as their eligible dependents.
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid vacation and sick time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/Salary Rate / Pay Rate

$14.74 – $15.50/hour

Required Qualifications

1. High school diploma or equivalent.

2. Any one or combination totaling one (1) year (12 months) from the categories below:

A. course work in any discipline as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)

B. work experience which could include administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience. Preferred Qualifications

1. Strong interpersonal and customer service skills.
2. Works well with a wide range of individuals including clients, staff, students, and faculty.
2. Integrity to manage confidential nature of the work; tact, diplomacy, and reliability.
3. Ability to inspire trust and confidence of students and staff.
4. Ability to concentrate with basic office distractions in work area.
5. Excellent written and oral communication skills; exceptional email communication is necessary.
6. Efficient organizational and time management skills.
7. Working knowledge of various office functions, including using Microsoft Office and document imaging systems.
8. Knowledge of ISU degree requirements and/or transfer credit policies (upon training).
9. With the wide variety of responsibilities, the incumbent must be flexible, organized, detail-oriented, and be able to multi-task and prioritize.

Work Hours

Monday – Friday; 8:00 a.m. – 4:30 p.m.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis

2. Remain at a workstation for extended periods.

3. Distinguish colors on a monitor.

4. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

August 2023

Required Applicant Documents

Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on “Apply”

Optional Applicant Documents

Transcripts – See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on “Apply”

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put “see resume” in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Contact Information for Applicants

Colette Homan
Human Resources
309-438-8848
[email protected]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.