University of California Office of the President Hiring for Redwood IAM Analyst (REMOTE in California) at Oakland, CA  Full Time

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UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world.

Department Overview
As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology (IT) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.

Position Summary
Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. The identity and access management (IAM) Systems Analyst will act as a technical resource for IAM related system design, configuration, and operation. This work will include configuring IAM related software, integrations with systems using IAM services, custom IAM integration or functionality coding and deployment, and support for deployed systems and services.The ideal candidate will have IT technical experience in the areas of solution design, configuration, and support for IaaS and SaaS based software solutions and services, as well as experience with configuring integrations between IT systems in support of authentication, access, and provisioning of data. A background in IAM solutions development, configuration, and support is a strong plus, as is experience with Entrust, LexisNexis, Twilio, and / or other related products and services.

Key Responsibilities

• 30% Manages identity and access management (IAM) related systems and services for a facility of moderate size comprising multiple, integrated systems. Makes recommendations for purchase or upgrade of new IAM related computer hardware, software and services. Performs moderately complex analysis to acquire, install, modify and support operating systems, software, databases, utilities and / or tools. Designs, applies and manages complex security configurations.
• 25% Identifies, evaluates and develops complex user onboarding / offboarding, role assignment, credential management, identity lifecycle management systems, processes and procedures. Creates complex specifications for these systems to meet end-user requirements. Develops complex user interface designs. Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements, and revising existing system and process logic issues as necessary. Documents complex software and processes. Creates project plans.
• 15% Troubleshoots and resolves the most complex issues relating to end-user onboarding, authentication, role provisioning, and offboarding. Designs and coordinates work flow of support requests, setting priorities and tracking resolution. Ensures compliance with and provides input to service level agreements.
• 10% Designs, develops, modifies, debugs, deploys and evaluates complex software and scripts. Performs complex data analysis and analyzes the design and use of complex data sources. Monitors and employs source code control techniques and configuration management. Performs complex testing of software to ensure proper operation and conformance to test plans. Implements release management.
• 10% Applies professional and broadly defined data / information administration and data use concepts to manage and perform complex assignments. Independently analyzes complex information requirements and documents them using formal data definition techniques and naming standards. Performs complex data management or resource research and studies for a variety of constituents and plans metadata acquisition for sets of unstructured data objects.
• 10% Security – Participates in security training and keeps current with industry best practices to ensure software is not exposing the organization to unnecessary risk. Contributes to architecture design to ensure that software/applications are secure. Addresses vulnerabilities as they are discovered by assisting in developing action plans and remediating issues discovered in the software. Keeps up-to-date of new developments in software vulnerabilities and prevention.

Experience
Required Qualifications

• Min 5 years years of work experience in Information Technology.
• Min 2 years IAM systems implementation, support, and administration.

Skills and Abilities
Required Qualifications

• Experience implementing and supporting an identity and access management tool.
• Thorough Knowledge of IAM related areas of IT.
• Skills, knowledge, and experience integrating IAM tools and technologies with business systems to address specified requirements.

Preferred Qualifications

• Experience implementing Entrust Identity Guard / Enterprise.
• Experience implementing identity proofing solutions (e.g. LexisNexis).
• Experience implementing multi-factor authentication API’s / components.
• In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Demonstrated ability to work with others from diverse backgrounds.
• Demonstrated testing and test planning skills.
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
• Broad knowledge relating to software design.
• Thorough knowledge of business processes and procedures.
• Demonstrated complex IT system testing and test planning skills.
• Demonstrated effective communication and interpersonal skills including the ability to communicate technical information to technical and non-technical personnel at various levels in the organization.

Education
Required Qualifications

• Bachelor’s degree in related area and / or equivalent experience / training.

Job Title
Information Systems Analyst 3

Job Code
007309

Salary Grade
Grade 23

Payscale:
$101,000 – $126,000

Full Salary Range:
$82,400 – $151,400

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is (6/19/2023). The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position.

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014.

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

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