TURN AROUND COMMUNICATIONS, INC Hiring for IT Support Technician Job at Walnut, CA Full Time

*Please note: This is a temporary to full-time position*

The essential functions include, but are not limited to the following:

• Thorough understanding of Microsoft Office applications
• Organize and manage ‘ticket’ system for IT support requests
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Networking experience
• Understanding of security and integrity
• Point of contact for external customer system
• Identify trends and underlying issues
• Able to discuss technology in simple terms with all users
• Providing technical support across 3 local offices either in person or remotely
• Provide IT training to new staff members
• Develop & implement IT policy for computer usage, internet safety and back up protocols
• Liaise with our Corporate office
• Performs other related duties as required and assigned
• Attention to detail with high degree of accuracy
• Strong organizational skills
• Ethical standards and professionalism
• Ability to multitask
• Attendance, flexibility and punctuality

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Relevant degree (Computing/ Computer Science or Engineering) or 5 + years IT experience
• Experience with Oracle systems

Preferred Skills

• Bilingual – English and Spanish
• Clean driving record
• Some knowledge of the Cable or Construction industries (not essential)
• Experience with FileMaker and Job Tracking programs (not essential)

Job Types: Temporary, Full-time

Pay: $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Help desk: 3 years (Required)
• Windows: 3 years (Preferred)

Work Location: On the road