True Homes Hiring for Learning & Development Manager Job at Monroe, NC Full Time

True Homes, one of the Charlotte Observer’s Top Workplaces since 2016 is growing! Because of this tremendous growth, we are searching for a Learning and Development Manager, or as we like to call it a “Training Program Manager” to join our team! If you are looking to join a team that values you and want to be part of a company that takes a new approach to home building and workplace culture,please apply now!

This position requires to be in the office 4 days a week at our Corporate Office in Monroe, NC. We offer remote work days on Wednesdays after 90 days.

The Training Program Manager is responsible for supporting True Home’s L&D goals to build strong, effective teams and to develop and retain talent. The Training Program Manager will work across the entire organization to coordinate development programs and services for associates and leaders. The Training Program Manager will develop content and materials as needed including associate and leadership development, culture development, team synergy, and requested topics aligned with L&D goals. The Training Program Manager is a key culture leader and must foster trust and build relationships effectively with True Homes associates and leaders to embody the shared mission, vision, and values of True Homes.

Responsibilities:

• Partners closely with Executive Services to create and develop training content
• Creates or develops effective training and development content including leadership topics, associate development, and intern professional development
• Consults with Executive Services, Leadership team, and managers to determine training needs and customizes curriculum based on those needs
• Manages True University, including but not limited to enrollments, support of other content developers, knowledge of and access to courses available through other providers, needs assessments, developing individualized and group training programs, training, training manuals, collaboration, expansion team support, and promotion of the platform
• Works with managers to ensure True Reviews, 30-60-90, and KASH Plans are completed for all associates
• Facilitates Birkman meetings with managers and associates
• Facilitates and/or coordinates lunch and learns
• Maintains online Learning Management System (LMS) including coordinating with provider and maintaining the system
• Manages all sessions of My True Experience including enrollment, logistics, and programming
• Selects and manages resources, including working with both internal associates and external training vendors to develop and deliver training
• Ensures training content is consistently updated and improved
• Conducts a part of new hire orientation
• Assists with the intern program
• Performs other duties as needed or required

Results/Accountability:

• Ensures that True University is properly organized, updated, and easily navigated by associates
• Ensures that divisions such as sales, field, and centralized services have access to and support using True University
• Ensures that training materials are up to date and clearly documented in an easy to read and understandable format
• Ensures that True Reviews, 30-60-90, and KASH Plans are completed for all associates
• Ensures that quarterly lunch and learns are completed

Qualifications:

• Bachelor’s degree in Human Resources Management and/or five or more years of relevant work experience required
• Demonstrated experience in using behavioral instruments. Caliper and/or Birkman certification preferred
• Previous experience with a Learning Management System
• Proficient in Microsoft Office
• Experience with content development using tools such as Articulate and PowerPoint
• Ability to maintain confidentiality and demonstrate discretion and tact in handling sensitive information and data
• Demonstrated excellent interpersonal skills and the ability to establish trust, credibility, and confidence with employees, maintaining a professional composure at all times
• Valid driver’s license, current automobile insurance, and reliable personal transportation for occasional travel within NC and SC

General Requirements:

• Strong interpersonal skills
• Strong organizational and time management skills
• Strong professional verbal and written communication skills
• Excellent professional communication skills (verbal and written) and public speaking skills
• Ability to work in a fast-paced environment
• Drives during the workday as needed
• Works evenings and weekends as required
• Complies with all company policies and procedures
• Demonstrates the qualities and character traits as defined in the Sustainable Competitive Advantage model

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time
• Associate needs to regularly move about the office to access standard office equipment, etc.
• Constantly operates a computer and other office equipment

• Ability to travel to expansion markets in North and South Carolina for team and group trainings
• Ability to lift and carry items weighing up to 25 lbs.

True Homes offers a highly competitive salary in addition to benefits including health and vision program and company paid dental, Life & AD&D, short-term and long term disability and 18 days of paid time off in your first year.

Employment with True Homes is contingent on the ability to successfully pass a drug screen and background check.

True Homes is an equal opportunity employer.

To learn more about True Homes, visit www.truehomesusa.com

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