Tractor Supply Hiring for VP, IT Digital Engineering Job at Brentwood, TN Full Time

Overview:

The VP of IT Digital Engineering is responsible for delivering on an enterprise technology roadmap, for the digital customer journey, enabling the connections between the online and store customer experiences, and ensuring optimal brand consistency across both. Developing capabilities that capitalize on existing technology assets and overseeing all operational aspects of the digital selling platforms. They will lead/co-lead enterprise-wide initiatives and evaluate potential partners that help extend Tractor Supply Company’s digital presence, ensuring that solutions meet strategic, financial, and operational goals. This role is also responsible for directing and managing Information Technology (IT) plans, schedules, policies, and programs for Tractor Supply Company (TSC). This position also ensures current and new applications follow development standards, architecture direction and meet the objectives and goals of the organization. This position is accountable for delivering new initiatives while supporting other functional IT organizations such as support, infrastructure, and operations.

This job will be responsible for digital customer journey and will directly influence spending for technology and digital infrastructure assets. Additionally, the role will work cross-functionally to ensure coordination between Digital Product, Digital Operations, Technical Services, Integration Services and other critical stakeholders.

The VP of IT Digital Engineering will own the technical delivery of the product development roadmap and lead all digital engineering teams for Tractor Supply’s ecommerce and marketing technology solutions. This includes capabilities and experiences that focus on consumers ability to research products, purchase, and engage with the company’s brand in more meaningful ways. This also includes capabilities for digital merchandisers and brand teams to put relevant product and content in the consumer’s path – Site Navigation, Product Pages, Landing Pages, Search and Merchandising. In partnership with key stakeholders, this role will be responsible for developing strategies, roadmaps, and high-quality information solutions as well as driving business results through the success of key business partners and enterprise functions.

This role will also be responsible for developing people and delivering services that are scalable and high quality.

Responsibilities:

• Oversee all aspects of the digital and ecommerce Engineering organization, including the technical strategy, technology blueprint, and technology stacks. Manage the end-to-end technology execution. Define and manage the technology landscape and blueprint for the entire solution stack. Work closely with lead engineers and architects to co-own the architecture and component strategy.
• Provide strategic thinking and delivery for integrated enterprise-wide application solutions, including all web-based digital eCommerce, Order Management, and Marketing applications.
• Identify emerging technologies to be evaluated, implemented, and integrated within TSC.
• Provide collaborative leadership and oversight for complex, multi-business unit strategic initiatives.
• Provide management and technical direction for commercially available software applications (e.g. selection, customization, implementation, and maintenance), as well as for internally developed software applications (e.g. design, development, implementation, and maintenance).
• Ensure compatibility and integration of application solutions among internal and external technology systems (e.g. other organizations and external vendors).
• Manage strategic and tactical vendor and partner relationships.
• Develop and maintain optimal systems footprint and architecture, defining standards and protocols for data exchange, communications, and software.
• Drive re-engineering of applications to ensure alignment with business processes, tactical planning, performance, and strategic initiatives.
• Mentor and direct the IT application leadership team and Engineering team, including hiring, supervising, conducting performance evaluation, and performing disciplinary actions.
• Develop business justifications and provide cost/benefit analyses for IT budget and initiatives.
• Research software products and services to develop strategies of improving and leveraging systems. Determine course of action, support procurement and development, including operating cost, productivity, and upgrade requirements.
• Participate in IT operational and strategic planning, identifying risks and opportunities for projects.
• Collaborate with other IT administrators to facilitate results with quality assurance, program logic, and other technical development.
• Oversee the negotiation and administration of vendor, outsourcer, and consultant contracts and service agreements.
• Deliver on a portfolio of projects and services enabling multiple teams and their customers in the areas Store Experience and Operations groups, Customer Order Management, and other functions as appropriate.
• Actively engage in sprint planning, delivery, and the management of releases.
• Provide hands-on technology leadership to the engineering team and expert technical guidance to all functional areas, including strategy, operations, sales and product.
• Ensure consistent best practices, processes, and procedures for software development, quality assurance, and maintenance.
• Lead the organization’s strategic planning process, coordinate with business partners to align engineering, and business priorities.
• Cultivate a high-performing, unified team culture; an environment where seamless delivery of major roadmap items is the norm
• Mentor, teach, and lead the engineers and product managers within the digital technology org.
• Learn from and collaborate with your peers to constantly stay on the leading edge of best practices inside and outside of Tractor Supply Company.
• Run highly scalable and resilient systems to gracefully handle volatile workload patterns.
• Partner across the CIO’s organization and broadly across Tractor Supply to deliver solutions.
• Use technical knowledge to anticipate and understand the implications of the latest technologies to communicate and evangelize them to appropriate audiences and to integrate these technologies appropriately into products and programs.
• Engage and use third-party applications and develop strategic partnerships to complement Tractor Supply’s technology.
• Set technology and infrastructure performance and service standards. Lead in the acquisition and/or development of new technologies and tools to improve the quality of the users’ experience without compromising service.
• Ensure that investments in technology are appropriate to the developments in the industry and produce satisfactory returns. Adjusts architecture to support changing business directions.
• Develop short- and long-range product and service strategies and plans. Oversees the execution of operating plans for specified area of responsibility.
• Direct through directors and managers who mentor, coach and evaluate their responsive teams and develop employees through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
• Maintain culture, set up recruiting strategies, implement process to allow scale and, ultimately, establishing Tractor Supply as an digital and ecommerce technology employer of choice in the industry.

Qualifications:

Experience: 15+ years of experience in retail application leadership and management. Experience in Senior IT management for a large, multi-unit, fast growing organization is preferred. A technologist with strong business foundation, proven expertise in improving productivity, driving business partner satisfaction, and maintaining technology and security controls.

Education: Bachelor’s degree in Computer Science, Engineering, or related technical field is preferred.

Any suitable combination of education and experience will be considered.

Platform knowledge (UNIX, Linux, Windows): Digital Engineering (Development)

Other knowledge, skills, or abilities:

• Strong written and verbal communication skills.
• Self-directed and detail oriented.
• Ability to effectively prioritize and execute tasks.
• Knowledge of contracting, negotiating, and change management.
• Experience managing packaged software (e.g. ERP) and custom developed software.
• Ability to develop and manage large capital and expense budgets.
• Skilled in the development and acquisition of technical talent.

Company Overview:

Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members’ commitment to our Mission and Values. With over 2,000 stores in 49 states and an innovative e-commerce platform, Tractor Supply ranks in the Fortune 200 with annual revenues of more than $12 billion and growing! Come grow your career with us as we serve those who live “Life out Here”!

Click Here to See Why We are a Great Place to Work!

Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan.