TEKsystems Hiring for IT Helpdesk Technician (IT Certification Or IT Degree Required) Job at Lansing, MI Full Time

Calling all CompTIA Certified / IT Degree Candidates!

Our Client is looking for multiple, qualified candidates to support the Enterprise Level 1 Helpdesk. Ideal candidates will have experience with customer End-user support and working experience of general helpdesk responsibilities. Candidates will also need pass an interim clearance check through our company while onsite/working remote in the position (We can onboard someone into the job while the clearance process is running).

*Please read the details of the position below. (1 step phone screen interview process)*

*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an IT certification or degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual*

• This job is Fully-Onsite 5 days a week

(Candidates will have to do pre-onboarding meeting and equipment pick up at the Lansing site)*

*Fully paid training period *

*Please email me your resume and contact information if you’re interested at all in this position as we may have other IT opportunities that may fit what you’re looking for*

Candidates will require One of the Three Below CompTIA certifications (OR the other certifications listed below OR an IT Degree) (More Certifications are on the list than mentioned below) to Interview for the position:

• CompTIA A+

OR

• CompTIA Network+

OR

• CompTIA Security+
• Candidates can interview for the role if they have passed the A+: 1001 and plan/or have scheduled to take the 1002

OR

• HDI-TSR, HDISupport, Center Analyst, AppleCare Mac Technician, Apple Certified Support, ITIL Foundation, and MCSA Windows 10 certification

*Candidates will also need pass a government interim clearance check through our company*

Job Responsibilities:

• Service Desk Phone support / VPN
• Troubleshooting Windows 7, Windows 10 OS
• Active Directory (user management)
• MS Office Suite (MS Word, Excel, PowerPoint, Outlook)
• Work within ticketing systems
• Provides requests to the helpdesk and provides remote support and onsite support for staff
• Performs adding and changing of software configurations
• Handles support for workstations, tablets, laptops, and phone

*Medical, Dental, and Vision Benefits Offered from Day One*

*13 Paid Holidays from Day One*

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.