The Salvation Army USA Western Territory Hiring for Housing Navigator – Rapid Transitions at Seattle, WA  Full Time

Housing Navigator – Rapid Transitions

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.

Use your case management and social services skills as a Housing Navigator!

The Housing Navigator – Rapid Transitions is a case manager specialist for the Rapid Transitions program at the William Booth Center. The Rapid Transitions program is a housing-focused case management program that directs immediate efforts and resources to address housing attainment, utilizing the minimum assistance needed to address each household’s immediate housing crisis. The Housing Navigator works with each individual to identify and refer these households to other resources in the community (mainstream services, benefit services, food assistance programs, childcare resources, etc.) to support on-going housing stability. The Housing Navigator will have a leadership role within the case management team and will have the experience and knowledge to be able to provide support and expertise to other case managers while leading the case management assistants.

This position is full-time, non-exempt, and located in Seattle, Washington.

Pay Rate: $28.45/hour

Duties & Responsibilities

• Provides intensive housing assistance including all or part of a comprehensive assessment, case management, service authorization, information, and referral necessary for adults to develop and pursue an effective and mutually agreed upon housing plan
• Provide personal direct service in unusually complex situations or as required by unique circumstances while providing supportive care to residents experiencing personal crisis
• Provide expert case management for clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering self -sufficiency
• Post housing case management may include referrals and linkages that assess and determine employability, job readiness, and vocational education and training needs and client economic and social self-support
• Provide formal and informal referral service to community resources, case management services in a multidisciplinary approach to service delivery
• Coordinates services with other agencies such as mental health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities.
• Provides formal or informal referrals to community services, networks with adult community agency services
• Maintains client case records, social services system (Bridges & Others), HMIS, and required forms and reports are maintained in the prescribed format.
• Performs other administrative and operational functions as requested
• Under direct supervision of the WBC Director, duties will include responsibility for supervision of the shelter monitor (CMA) staff and operational administration
• Under direct supervision of the WBC Director, provides contract oversight and policy guidance for WBC’s referral partners
• Assists with the monitoring, evaluation, and facilitation of changes in operational and administrative programs to ensure compliance with policy, contractual and regulatory requirements
• Assists as needed in hiring, assuring adequate coverage of permanent, temporary, and on-call shelter staff
• Provide direct supervision and training for staff assigned
• Conducts and attends program staff meetings and participates in all staff meetings
• Ability to conduct and oversee direct client services
• Provide policy and procedure guidance to subordinate staff
• Demonstrates working knowledge of emergency resources and responds to emergency situations that may arise, making decisions within policy guidelines, as necessary
• Provide crisis intervention and institute security procedures should a critical or threatening situation arise
• Monitor, evaluate, and record training activities and program effectiveness
• Receives referrals from local agencies and coordinates application process
• Assists as needed in discharges in close supervision and coordination with shelter staff
• Ensures regular practice of shelter programs public health safety protocols
• Creates and maintains physical files including department logs
• Maintains and updates contact information
• Generates reports on shelter programs as needed
• Ensures maintenance and cleanliness of shelter environment
• Maintains supply inventory and orders replacement supplies as necessary

Education & Experience

• Bachelor’s degree in social work, psychology or equivalent
• 3 years of demonstrated experience in related social services
• 2 years of relatable supervisory experience
• Demonstrates strong understanding in: Housing First, Coordinated Entry (CEA), Rapid Rehousing (RRH), City, County and Partner Agency Human services
• Strong interpersonal skills; trauma-informed care; community building and cooperation in congregate living environments
• Expertise in HMIS entries, exits and reporting skillset

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

“The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”

Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then the processes described in this summary should be followed.