General Purpose:
Support credit department by collecting on past due accounts receivables. Monitor certain A/R accounts and utilize customer portals for information. Will assist in reconciling open cash and credit memo items. Assist in compiling and processing customer’s credit information. Assist in maintaining customer files within content server.
*Open to Entry Level/Relatable experience*
Job Duties and Responsibilities:
– Work within customer portals to obtain and resolve payment issues
– Contact customers via phone and email to resolve invoice issues and collect funds
– Record accounts payable contacts and collections notes within collection software
– Research open cash items and credit memos for resolution
– Initiate credit file update with existing customers – request updated credit application, financial statements
– Monitor credit inbox
– Contact new customers via email and/or phone to verify bank and trade information is complete
– Process credit information via email, phone, fax
– Order a DNBi, Credit Risk Monitor, Seafax and F&D on customer
– Compile credit file and send to credit analyst, manager, director for review and decision
– Update collection software and accounting software with updated credit decision
– Complete credit reference requests
– The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Minimum Requirements:
Education and Experience
Knowledge, Skills and Abilities
An Equal Opportunity Employer
EEO/AA/Female/Minority/Disabled/Veteran
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