Bank First Hiring for Corporate Training & Development Manager Job at Manitowoc, WI Full Time

Bank First was recently named to the Top 100 Banks to work for in the Country! Come see why!

POSITION SUMMARY:

This position is responsible for the design, implementation, and evaluation of programs that facilitate the onboarding of new team members, professional development, culture, and continuous learning of employees and leaders. Working with the Human Resource (HR) team and function leaders, this position will lead the evolution of career paths, manage the bank’s training programs, and implement leadership development initiatives.

RESPONSIBILITES:

• Work with the HR team and leaders to ensure onboarding, training, and customer service all reinforce the bank’s culture.
• Manage and continue to enhance the bank’s employee onboarding training program to ensure employees feel welcomed, supported, and have the resources they need to thrive.
• Develop and maintain formal training procedures and create training resources for designated key functions.
• Coordinate regularly scheduled Headquarters Visits for new employees; continue to look for enhancements to this onboarding initiative.
• Develop and manage the bank’s Employee Leadership Program. This may include leadership skills, communication skills, soft skills, emotional intelligence skills, etc.
• Work with managers to determine training needs, develop and coordinate ongoing learning opportunities for all employees, including role specific training and professional development training.
• Coordinate and lead employee training and onboarding during the merger process.
• Champion the bank’s internal communication Intranet site to ensure timely and relevant information is distributed. Develop a process for keeping information up-to-date and content owners held accountable for their pages. Utilize the intranet to enhance workplace culture and provide employees the tools and resources they need to succeed.
• Continually looking for process improvement and efficiency opportunities through training development initiatives; bringing recommendations to the functional leaders.
• Identify and utilize innovative training methods and technology platforms.
• Other duties as may be assigned.

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COMPETENCIES

• Honesty, Integrity and Ethics: honesty and integrity is the ability to act in a fair and just manner, free from deception; ethics is the ability to be guided by the company’s accepted principles of moral conduct.
• Accountability: the extent to which an individual is willing to accept responsibility.
• Adaptability: the extent to which an individual can fit into a changing working environment.
• Decision Making: the ability to select an effective course of action while controlling resources and expenditures.
• Interpersonal / Customer Oriented: the ability to develop and maintain relationships with others. The desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns and seeking to build trust.
• Relationship Building: the ability to establish and maintain a good rapport and cooperative relationship with customers, shareholders, and co-workers.
• Oral Communication: to be able to communicate with clarity in order to clearly understand others’ message and intent, and receives and processes feedback.
• Written Communication: the ability to write concise, clear letters, reports, articles, or e-mails, including proofing and editing.
• Composure: able to respond to information and situations in a self-controlled manner.
• Detail Oriented: the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
• Planning: the ability to develop a path to a desired outcome including sequence, feedback points, and time estimates.
• Priority Setting: able to determine interrelationships and relative importance of tasks and takes action accordingly.
• Reliability: to be dependable and trustworthy.
• Responsible: to be trustworthy or answerable for their conduct.
• Tactful: to show consideration and avoid giving offense in dealing with others.

SKILLS/KNOWLEDGE/ABILITIES

• A minimum of an Associate Degree.
• A knowledge of banking and/or training preferred.
• Must have strong communication and interpersonal skills, including strong public speaking skills.
• Must have strong written skills.
• Must be able to prioritize duties.
• Strong organizational and problem solving skills.
• High level of professionalism.
• Detail Oriented.
• Positive, can-do attitude.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)
• Willingness to keep abreast of new techniques in corporate training and teaching.

Bank First is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.