Tennant Company Hiring for Customer Service Representative – Call Center Job at Eden Prairie, MN Full Time

Customer Service Rep – 1st Shift Monday-Friday – Business-to-Business Customers – Sign-on Bonus Offered

Targeted Start Date: Monday 8/1/2022

The Customer Service Representative will provide customer support via phone and email for Tennant’s North America Aftermarket business, based out of our global corporate headquarters in Eden Prairie.

• This is a business-to-business customer service role.
• Will also support and participate in collaborative relationships within Customer Service and cross functional business units within Tennant.
• This position offers benefits effective the 1st day of employment including Medical, Dental, Vision, Life Insurance, 401K, paid holidays and vacation, and career growth opportunities.
• We offer a $2,000 Sign-On Bonus*

Job Requirements

• Minimum 1 years experience in a customer contact center environment, preferably supporting business customers
• Ideally have experience dealing with complex calls / troubleshooting / technical issues.
• High school diploma or equivalent.
• PC and PC application skills; SAP experience preferred.

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Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

Job Type: Full-time

Pay: $18.50 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center

Ability to commute/relocate:

• Eden Prairie, MN: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location