Tarpy Plumbing Heating and Air Hiring for Call Center Customer Service Representative Job at Santee, CA Full Time

Our rapidly growing Plumbing, Heating & Air Conditioning company is looking for a Full-Time Call Center Customer Service Representative. This is a multi-faceted position involving inbounding and out-bounding calls and providing excellent customer service. Some knowledge of Plumbing, Heating & Air Conditioning is a plus but not required. Come join our work family in a challenging but rewarding position. This is not a remote job.

Responsibilities:
*Answering and Out-bounding high volume calls
*Scheduling customer appointments
*Coordinating employee schedules
*Coordinating subcontractors and lenders
*Document preparation

Skills and Qualities Required:

*Manage large call volume
*Excellent Customer Service
*Personable and attentive
*Good communication and telephone skills
*Proficient Computer skills
*Ability to Time Manage / self-starter
*Good Organization skills
*Prior experience required

We provide:
*Medical/Dental Benefits
*Paid Holidays
*Paid Vacation and 401(k) after one year

If you feel you are the right person for this position, please reply to this posting with an updated resume and cover letter.

The posted salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate or annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training.

Job Type: Full-time

Pay: $15.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Work setting:

• In-person

Work Location: One location