SVL Analytical Inc Hiring for Client Services Representative Job at Kellogg, ID Full Time

Interested in contributing to the success of analytical projects? SVL Analytical has opportunities for a motivated person with exceptional organizational skills with a customer service focus. Successful candidates pay close attention to detail and thrive in a fast-paced environment. SVL is committed to providing the best possible climate to maximize development and achievement of goals for all employees. We treat each employee as an individual and develop a spirit of teamwork.

Remote options may be available after onsite training

We offer:

• Full time opportunity
• Comprehensive benefit package including Medical, Dental, Vision & Life insurance with partially paid coverage for dependents starting one month after hire
• 24/7 access to Employee Assistance Program paid for by SVL
• 401(k) retirement plan
• Paid time off up to 120 hours the first year
• 6 paid holidays
• Promotion opportunities

Job responsibilities:

• Daily phone and email communication with clients
• Daily reporting of analytical results (including review of analytical data and generation of detailed, reported narration) using LIMS software (Promium Element)
• Day-to-day communication with Analytical Groups
• Updates to CRM software (Infoflo)
• Responding to requests for bids
• Assisting with administrative duties as needed

We require:

• Bachelor’s degree or higher in Chemistry, Biology, Environmental Science, or related field
• Must demonstrate the ability to understand and explain (verbally and in writing) analytical knowledge
• Excellent computer skills
• Team player with integrity and concern for the quality of company products, services, and co-workers
• Ability to collaborate with colleagues and quickly problem solve
• Ability to read and understand written procedures

Nice to have:

• 2 years of experience in an analytical chemistry laboratory, including a strong familiarity with EPA analytical methods
• Familiarity with NELAC laboratory quality requirements
• An understanding of the mining industry and environmental compliance and permitting issues

At SVL Analytical there will be no discrimination or harassment against employees or applicants on the basis of any protected status defined as: race, sex or sexual orientation, national origin, religion, age, marital status, pregnancy, veteran status, disability or medical condition where the qualified individual can perform the essential functions of the job to our standards with or without reasonable accommodation. We plan to ensure equal opportunity by making all personnel decisions on the merit of individual skills, abilities, work performance, and our team values.

Job Type: Full-time

Pay: $15.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Kellogg, ID 83837: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Laboratory: 1 year (Preferred)

Work Location: One location