Overview
Position Title: Customer Service Specialist
Reports To: General Manager or Office Manager
Category: Customer Service/Support
Location Name: Sunbeam Service Experts
Location Address: 6020 N Bailey Ave. #5, Amherst, NY, 14226
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Responsibilities
Key Responsibilities:
Qualifications
Qualifications:
Job Type: Full-time
Pay: $16.00 – $19.00 per hour
Benefits:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Work Location: One location
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