Stars Therapy Services Hiring for Scheduler Job at Chula Vista, CA Full Time

TITLE:
Scheduler

DEFINITION:

Under the supervision of Stars Therapy Services® Executive Program Coordinator and the Program Director, the Scheduler is responsible for providing administrative support to staff and consumers. These duties include but are not limited to: administrative and telephone support.

DIRECTLY RESPONSIBLE TO: Executive Program Coordinator & Program Director

DUTIES AND RESPONSIBILITIES:

• Assist staff with administrative duties as requested by Executive Program Coordinator & Program Director
• Schedules the assessment team to conduct assessments in home and/or virtually
• Coordinates submission for consumer reports to be submitted by deadline
• Sends consumer documentation to clinical staff and maintains appropriate communication
• Support with conducting audits, including but not limited to: scheduled assessments, questionnaire calls, consumer documentation
• Schedules monthly team meeting
• Gathers documentation to submit to consumers or outside entities as needed
• Maintain appropriate interpersonal relationships with employees, peers, and consumers
• Demonstrated ability to work independently and as a team
• Knowledge of general office machines and telephone system
• High degree of discretion dealing with confidential information
• Professional Phone Etiquette
• Excellent Customer Service Skills
• Ensure compliance with HIPAA compliance policies.

ABILITY TO:

• Utilize excellent verbal and communication skills
• Build strong partnerships with Stars staff and consumers
• Use resources efficiently and wisely
• Work flexible hours to meet program requirements

MINIMUM QUALIFICATIONS:

• At least 2 years of Customer Service
• At least 1 year of Data Entry
• Bilingual in Spanish
• Proficiency in Microsoft Office (Word, Outlook, Access, Excel, PowerPoint)
• Knowledge of general office machines and telephone systems

Job Type: Full-time

Pay: Starting at $18.00-$24.00

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Chula Vista, CA 91913: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

Work Location: One location

Job Type: Full-time

Pay: $18.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 5×8
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Chula Vista, CA 91913: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location