Senior Manager, Training – Global Customer Success
Seattle, WA
About Us
Stanley, a HAVI company, is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose,passion,and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday and focused on building the teamoftomorrow.
Position Overview
As the Senior Manager, Training – Global Customer Success you will create a training and learning program that prepares the Stanley Global Support Services organization to work with our consumers effectively and in ways that are aligned with Stanley’s brand promise. You will own the development and upkeep of the curriculum, oversee the delivery of the trainings, and measure the impact of this program over time.
This is a hybrid role based in Seattle, WA, reporting to Stanley’s Global Director, Customer Success. You will be required to travel up to 20% of the time, based on business needs.
Key Responsibilities
Who You Are
Education and Experience
Stanley is committed to a diverse and inclusive workplace. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who wish to request an accommodation, please reach [email protected].
The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing, or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s business units include Supply Chain, tms, and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com.
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Stanley is committed to a diverse and inclusive workplace. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach [email protected].
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