This is a term-limited position, duration of term is expected to last 3 years.
Hourly range is $65k to $150k, with a midpoint of $105k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Sound Transit also offers a competitive with a wide range of offerings, including:
GENERAL PURPOSE:
Under general direction supports all ambassador programs, including the Fare Ambassador program and all future ambassador programs. Agency training and development opportunities. This position will be identifying, developing, testing, deploying, and tracking compliance for a variety of technical training programs to support the organizational goals for agency ambassadors. Core areas of responsible are for all training including but not limited to ambassador operators, homeless outreach, customer service, crisis intervention and ambassador supervisor training, compliance training and tracking on a Learning Management System (LMS).
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelor’s degree in Education, Computer Science or Trade School Instruction or closely related field and four years of experience in managing talent, recruiting, and training adults in an organizational setting; OR an equivalent combination of education and experience.
Required Knowledge and Skills:
Preferred Knowledge and Skills:
Physical Demands / Work Environment:
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
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