Who We Are:
SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners — in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM’s subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you’ll make an impact:
The People Operations Team, within the SiriusXM People Services organization, serves as the key resource for People+Culture (P+C) activities. As Senior Coordinator, People Operations, you will provide support for P+C policies and employee life cycle processes. In this role you will support the organization by providing P+C business process support, troubleshooting system issues and answering and directing P+C policy/process related questions. You will work across departments, interacting with our other partners in P+C, Finance/Payroll and Enterprise Systems to ensure employee questions and issues are addressed. In order to be successful in this role, you will be organized and have the ability to prioritize multiple tasks, while managing your time efficiently. This role will be a key contributor to creating and improving processes that support efficiency and scalability.
What you’ll do:
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Support full cycle employee administration, including, but not limited to, transaction processing and support, P+C program and compliance administration and answering employee and manager inquiries.
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Maintain data quality and integrity through transaction processing, system maintenance and regular audits.
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Manage Human Resources ticketing system (SNOW); supporting process, system and P+C related questions and requests, serve as Tier 1 support.
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Ensure attention to all requests within an adequate response time based on established service levels.
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Identify and recommend opportunities for continuous process improvement.
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Participate in projects and initiatives to support the P+C function.
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Participate in efforts to drive user adoption and user training.
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Cross-train with other members of the People Operations team to provide backup.
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Participate in system updates and enhancement projects, as assigned.
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Ensure client service and satisfaction in all areas of position.
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Perform other duties as assigned.
What you’ll need:
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1-3 years of Workday HCM experience required
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2-4 years of experience in P+C Operations and / or a P+C Shared Services environment
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Experience supporting and partnering with dispersed stakeholders and team members
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Clear communication skills, both written and verbal; ability to communicate complicated details effectively with individuals at all levels within the organization
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Solid Excel skills, proficient in pivot tables, v-lookups and charts
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Strong critical thinking and problem-solving abilities
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Proactive and able to organize and prioritize with limited guidance; work independently or within teams, and meet deadlines
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High attention to detail, ability to recognize and recommend improvement
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Ability to maintain confidentiality, integrity and professionalism
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Customer service mindset with a positive attitude
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Able to work various shifts to ensure support across all locations
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Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $63,000 to $75,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2023-08-120
