Seminole Hard Rock Support Services Hiring for SVP – HUMAN RESOURCES Job at Davie, FL Full Time

The SVP – HUMAN RESOURCES will oversee all HR functions in the organization. Workers need extensive management and administrative experience to excel in this role. This person is responsible for creating and executing human resource strategies to help support the overall business plan and organization of the company. Some of their duties include implementing talent acquisition strategies to help fulfill future hiring needs, creating career development plans, promoting inclusion in the workplace to ensure the company is an equal opportunity employer, and provide strategic direction, guidance, support and oversight to ensure the successful operation and continuous progress of Human Resources throughout the entire organization. This includes all Seminole Gaming Administration properties, Hard Rock International domestic and international locations; to include managed, franchised and licensed properties globally and Seminole Hard Rock Support Services which is the corporate entity of the organization.

This career opportunity allows the SVP – Human Resources to be a leader in the workplace by creating a welcoming and effective environment. Their main goal should be improving employee performance to help the overall company function better and accomplish more.

Responsibilities:

The company is growing, and the SVP – Human Resources, reporting to the President of Support Services is critical to enabling this growth. This person will be responsible for all elements of the people function including business partnership, recruiting, learning and development, talent management, total rewards, HR systems and operations, and compliance globally. This person will be a partner to the CEO and leadership team in developing the company’s strategy and overseeing the company’s operations in a fast-growing hospitality and gaming company.

As both a critical strategic and foundational, operational role, the SVP – Human Resources will be in a unique position to develop business and people strategies to advance the company’s mission, principles, and growth, helping to create the company’s culture, and own the full lifecycle of their people.

This position is a great opportunity to develop a world-class organization, influence all aspects of our workforce, promote diversity and inclusion efforts, and build out a team of equally passionate human resources and talented professionals.

Essential duties include, but are not limited to:

• Create an environment where the Company’s mission and values thrive and serve as a role model of those values including: Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
• Think strategically and outside of the box to create programs that help the company gain a competitive advantage while also fostering the professional development of their people
• Compel esprit de corps by consistently conveying the coveted rise of the Seminole Casinos, the exhilaration of Hard Rock’s hallowed place in music and the historical essence of the unconquered Seminole Tribe in all HR communications, actions and initiatives
• Encourage engagement, creativity and retention through inventive and enlightening selection processes, communications, training, growth opportunities, reward and recognition strategies
• Participate in strategic planning by partnering with the leadership team to ensure HR initiatives are aligned with business objectives
• Strategically partners with the other members of the senior leadership team to create a “first-team first” culture, driving alignment, clarity, and accountability
• Develops and implements the HR strategic plan, performance plan, and operating plan consistent with company goals and objectives
• Advising, as a true confidante to the CEO and executive peers, on topics such as organizational design, critical hiring, workforce planning, employee engagement, performance coaching, talent assessment, change management, org communications, etc
• Help the company mobilize their values to build a positive company culture that will allow employees to thrive and the business to scale
• Oversee the further development of your DEI initiatives, ensuring that the company is educated, engaged and actively building a culture of inclusion and belonging
• Create and launch or evolve several key people programs, including talent acquisition strategy, the development of the company’s people managers, and a recruiting strategy with a world-class candidate experience
• Improve processes and systems to ensure every aspect of the employee lifecycle is optimized
• Develop an employee communications strategy, forum and cadence to ensure alignment with the vision, mission and evolving culture to ensure employees feel a strong sense of connection
• Provide the HR technical expertise required to successfully assess and integrate acquisitions
• Leads effort and provides advice and support for the development, implementation, oversight, and evaluation of HR information systems
• Be transparent with information to enable all stakeholders to be accountable to each other
• Boldly protect and promote the brand identity in all Team Member communications as well as communications targeted toward enticing external top talent to join the Seminole Team
• Hire the best and brightest HR team, train them to be even better, support their needs, applaud their triumphs, and make way for them to grow and develop into other positions and areas within the organization
• Astound Team Members with a back-of-house refuge and service experience that allows them to get away, play and refresh before returning to perform their own service wonders for guests and teammates
• Set a “high-expectations” strategy and direction for Human Resources quest to align and support the organization’s overall goals and objectives
• Create and perpetuate policies, procedures and standards that maintain compliance, elevate operational efficiencies and perpetuate the Company’s brand
• Establish red-tape-free measures/metrics and audit adherence to Federal, National Indian Gaming Commission, Seminole Tribe of Florida and Company policy, procedures, guidelines and standards related to Human Resources
• Offer unparalleled guidance, education and support to property Presidents/General Managers (GM) and HR leaders to set and propel property HR goals, policies, procedures, guidelines, metrics and measurements distinguished by excellence
• Set measures and standardized feedback reports/systems/tools to track HR progress and keep the COO and others as appropriate apprised of results and initiatives for continuous improvement
• Solidify the success of a Tribal Career Development program that entices Seminole participation, rocks their knowledge, skills and abilities, transcends their hopes and secures the success of future Seminole leadership
• Ensure succession plans are established at the director and above level
• Garner peer involvement in HR plans and win their praise for progress and utter exuberance for over-the-top wins!
• Set a cornerstone HR budget that is ambitious, optimistic and exemplary for others
• Cultivate excellent relationships with the Seminole Tribe of Florida/Gaming Compliance to ensure their awareness, trust and support for HR initiatives and progress, especially with regard to encouraging the growth and development of Tribal members
• Directly administer these areas at Seminole Hard Rock Support Services and oversee them at the property level to include overall direction, set standards and metrics:
  • Benefits
  • Compensation
  • Organizational/Training Development
  • Recruitment/Employment
  • Team Member Relations
• Be a stellar role model of personal and business ethics; be the gatekeeper of ethical practices and honorable behaviors throughout the organization
• Demonstrate a resounding commitment to responsible gaming and responsible alcohol service including the discouragement/prevention of problem gambling and underage gambling/consumption of alcohol

Qualifications:

Experience:

• Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License
• Fifteen (15) or more years of experience in the HR field with five (5) or more years at the Sr. Executive Level or above level required
• Human Resources executive-level experience in a Casino/Hotel environment strongly preferred
• Two (2) or more years of multi-property/corporate experience at the VP or above level in Human Resources strongly preferred
• Proven abilities/experience with HR information systems required. Experience with Infinium, HRLogix and MMS/Stratton Warren a plus
• Proven financial management/budget experience required
• Bachelor’s degree or equivalent combination of education/experience required
• Proven strategic plan development and policy/procedure writing required
• Proficiency with Microsoft Word, Excel and Outlook required. Experience with PowerPoint and Visio a plus

To perform this job successfully an individual must be able to perform the above duties/responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities and behaviors the person in this position should have and emulate:

• A good sense of humor
• Stamina
• High ethics
• Smart; calculated risk taker
• Professional composure no matter what!
• Ability to “love all, serve all” with enthusiasm
• Confidence, credibility and presence in front of individuals, small and large groups so when you lead, they will follow
• Unquestionable fairness and sound decision making
• Accurate, mature problem solving
• Well read; up on trends, new opportunities and advancements
• Communicate with clarity and purpose
• Exemplary manager, mentor and leader

Personal Characteristics:

• Embody and uphold the company’s values and ensure that they will influence all key decisions and initiatives
• No-ego leader that believes in the “owner-operator” model; will do day-to-day tactics to pitch in
• Exceptional communication and interpersonal skills with the ability to develop a high degree of personal credibility at all levels of the organization
• Believes ideas come from everywhere and brings out the best in others

Work Environment:

• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, secondhand smoke and excessive noise.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.