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Job Category
Software Engineering
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce has one of the best Information Security teams in the world and growing this piece of the business is a top priority! Trust and security are Salesforce’s number one value as a company. As a result, we have built a large-scale security monitoring infrastructure that collects, stores, and analyzes terabytes of data every day. The Security Operations Engineer will ensure the 24×7 availability of this infrastructure, supporting the rest of the team in their mission to detect and respond to security incidents. We are the ‘tip of the spear’ and the last line of defense protecting company and customer data from our adversaries.
As a member of the Endpoint Security Team, you will be focused on protecting Salesforce assets from threats. In this role, you’ll be
responsible for ensuring Salesforce’s suite of endpoint security tools are deployed on every supported endpoint.
Responsibilities
Experience operating, troubleshooting, installing, and configuring endpoint security solutions (e.g. Antivirus, Application Whitelisting, Host Intrusion Prevention and Firewall, Forensic Analysis Tools, Advanced Malware Solutions, IOC Sweepers).
Coordinate and deploy various security tools on all Salesforce endpoints.
Configure endpoint managers/consoles.
Achieve 100% deployment of all security tools. Measure your success against asset inventory data.
Work with system engineers and customers to understand and implement continuous improvement processes, automation,
system upgrades and rollouts.
Work with engineers to solve complex issues.
Write custom scripts to introduce automation and reduce the need for human intervention
Audit system resources and take action as necessary.
Responsible for scheduling, testing, and implementing enhancements or new releases of the endpoint security stack.
Prepare and document standard operating procedures and protocols.
Qualifications
5+ years relevant experience.
Experience managing client-server architectures.
Must have strong problem-solving and analytical skills and demonstrate poise and ability to act calmly and competently in high-
pressure, high-stress situations.
Must have a fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer
support.
Strong operational knowledge of Windows Server, Windows Client, Linux, Mac, iOS, Android Operating Systems.
Experience deploying in Public Cloud Services(AWS/GCP/Azure)
Strong understanding of Network Protocols.
A clear understanding of the OSI model, TCP/IP and industry-standard defensive concepts.
Security certificates are a plus
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .
is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $133,800 to $220,000.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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