Description
PeaceHealth is seeking a Patient Account Specialist – CALL Center for a Full Time, 1.00 FTE, Day position. Hourly compensation is $18.30 – $27.46; hiring rate dependent on qualifications, professional experience, and/or work location.
***Hours 9:30am-6pm PST ***
This position will be performed fully remote. If telecommuting, PeaceHealth will provide the caregiver with necessary computer equipment. It is the responsibility of the caregiver to provide Internet access.
Must live within one hour drive from one of larger hospitals in Vancouver, WA, Bellingham, WA or Springfield, OR or Ketchikan, AK.
JOB SUMMARY
Responsible for working in a call center with patients and/or authorized designees to address payment options, provide insurance setup options and complete related paperwork for both Hospital and Clinic services. Establish and monitor payment arrangements with patients using guidelines established under the collection policy; resolve patient concerns and third party issues to achieve a zero balance account. This position ensures acceptable cash flow and appropriate Days in Accounts Receivable via timely follow-up and resolution of balances owed.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
EDUCATION:
EXPERIENCE/TRAINING:
OTHER SKILLS:
PHYSICAL/COGNITIVE REQUIREMENTS:
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.
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