Ocean State Innovations Hiring for Customer Service/Administration Job at Portsmouth, RI Full Time

We are looking for someone with strong organizational and communication skills to join our OSI Customer Service team.

• Provide customers with order status updates
• Enter manufacturing order for Plant 1 and 4
• Logistics coordinator for all shipments and export paperwork
• Enter sales orders
• Backup anyone for office as needed
• Send all necessary paperwork to customers
• Maintain samples and send any samples out
• Maintain all test reports from Colorworks or Magill lab. Put all test reports in a shared folder
• Follow testing with labs and maintain updates for the office
• Send out all UPS packages
• Send samples to lab for testing
• Preview test reports and identify and testing issues
• Coordinate/follow vendor mfg. orders and confirm updates
• Fill out SLI’s, Commercial Invoices, COC’S and COO’s
• Contact Magill for any outstanding reports needed
• File all headers received
• Other duties as assigned.

Requirements: Associate degree or 2 years high level admin/customer service experience required.

This is a full-time position located in our corporate office in Portsmouth, RI.

Ocean State Innovations offers competetive benefits; medical/dental/vision insurance, PTO, Vacation time, education assistance, 401k matching, Life insurnace, STD, LTD and more. Please visit osinnovate.com to learn more about us.

Job Type: Full-time

Pay: $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• Customer service/Admin: 2 years (Preferred)

Work Location: One location