Northeastern University Looking for Assistant Director – Student Enrollment Full Time

About the Opportunity

JOB SUMMARY:

Under the supervision and guidance of the Senior Assistant Director, Student Enrollment the Assistant Director, Student Enrollment is responsible for managing a caseload of undergraduate and graduate prospective students, applicants, and newly admitted students. This position will require a flexible work schedule, including some nights and weekends, and travel will be minimal, but may be required periodically.

RESPONSIBILITIES INCLUDE:

• Conducting follow up communication (by way of phone, email or other digital engagement platforms) with prospective students to ensure the highest level of service and enrollment counseling.
• Serving as the central point of contact for students within their assigned caseload, providing support with inbound calls on an as-need basis, and participating in in-person and digital open houses and information sessions.
• Assisting students in selecting the program that best fits their educational needs and professional goals
• Assisting applicants through the admissions process by counseling them to successfully complete their application file
• Working with newly admitted students and appropriate college liaisons to guide students with their initial course registration.
• Providing students with relevant and timely information about the university’s programs, admissions requirements, deadlines, financial aid and visa support, and other student-related items.
• Significant call and email engagements, new student follow-ups, and virtual meetings designed to attract students in line with the priorities of Colleges and Campus Deans.

QUALIFICATIONS:

• Minimum of bachelor’s degree
• 2-4 years of experience in student enrollment, non-traditional college admissions and/or sales. Any experience in counseling, call campaigns, and small and large group presentations also preferred.
• Proven ability to work independently, excellent interpersonal, communication, and presentation skills.
• Sensitive and responsive to the needs of diverse constituencies and managing goals.
• The individual must also possess a positive attitude and be a self-starter able to work within a fast-paced, metric driven environment.

Position Type

Enrollment

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Dedham-MA/Assistant-Director—Student-Enrollment_R119883

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